Senior AdTech Account Lead — Enterprise Client Growth

VideoAmp; New York (NY); Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Equity participation included

Discretionary PTO + company breaks (春夏

Health, dental & vision insurance

401(k) with matching

HSA & FSA

Paid maternity & parental leave

Cell phone & wifi reimbursement

Commuter benefits

Job summary

VideoAmp, a leader in AdTech and measurement, seeks a Senior Account Manager to own Omnicom relationships and drive value for a dedicated client book. You will manage performance, retention, and expansion while collaborating with Sales, AdOps, and Product teams.

The role emphasizes deep product knowledge, strategic problem solving, and executive-facing communication to deliver measurable results for Omnicom clients in a fast-paced, high-growth environment.

Qualifications

• 5+ years of experience in Account Management or Client Services within AdTech, programmatic media, or digital advertising.
• Strong understanding of programmatic media buying and ad operations workflows; platform experience is a plus.
• Proven ability to manage high-value clients, drive account growth, and exceed performance expectations.
• Comfortable working autonomously in a fast-paced, high-growth environment.
• Exceptional communication and problem-solving skills, with a client-first mindset.

Responsibilities

• Manage and monitor ongoing client performance across Omnicom agencies, ensuring campaigns and insights are executed successfully and align with client goals.
• Foster strong, consultative relationships with stakeholders across Omnicom by deeply understanding VideoAmp's product offerings and value proposition.
• Understand client KPIs and build strategies to exceed performance goals within Omnicom.
• Proactively solve client challenges and identify growth opportunities within Omnicom accounts.
• Establish and maintain a strong vision of customer service excellence and contribute to client success best practices.
• Provide thought leadership and serve as a key point of contact for escalations and strategic initiatives with Omnicom leadership.
• Drive client value through regular performance reviews, adoption trends, and relationship health metrics such as retention and expansion.
• Collaborate closely with Sales, AdOps, and Product teams to ensure seamless execution and client satisfaction.
• Represent the voice of the customer internally to help refine VideoAmp's products and processes.
• Stay current on industry trends in AdTech, TV, and cross-platform measurement to offer Omnicom clients cutting-edge solutions.

Skills

Omnicom relationships

Account management

AdTech

Programmatic media

Cross-functional collaboration

Salesforce

Communication

Education

Bachelor's degree

Tools

Salesforce

ChurnZero

Zendesk

Pendo

JIRA

Job description

VideoAmp, a leader in AdTech and measurement, seeks a Senior Account Manager to own Omnicom relationships and drive value for a dedicated client book. You will manage performance, retention, and expansion while collaborating with Sales, AdOps, and Product teams.

The role emphasizes deep product knowledge, strategic problem solving, and executive-facing communication to deliver measurable results for Omnicom clients in a fast-paced, high-growth environment.