Senior Account Manager, Omnicom

VideoAmp Careers Website; New York (NY); Hybrid; USD 95,000 - 115,000; Full time

Benefits offered by this job

Equity participation included

Health, dental, vision benefits

401(k) with matching

Job summary

VideoAmp is seeking a Senior Account Manager to own the Omnicom relationship and drive performance, value, and retention across Omnicom agencies and desks. This role focuses on managing post-sale client relationships within Omnicom, delivering measurable results and expanding the partnership.

The ideal candidate has 5+ years in Account Management or Client Services in AdTech or digital advertising, with a proven ability to grow high-value accounts and work autonomously in a fast-paced

Qualifications

• 5+ years of experience in Account Management or Client Services within AdTech, programmatic media, or digital advertising.
• Experience working with Omnicom heaviliy preferred.
• Bachelor’s degree preferred.

Responsibilities

• Manage and monitor ongoing client performance across Omnicom agencies, ensuring campaigns and insights are executed successfully and align with client goals.
• Foster strong, consultative relationships with stakeholders across Omnicom by deeply understanding VideoAmp’s product offerings and value proposition.
• Understand client KPIs and build strategies to exceed performance goals within Omnicom.
• Proactively solve client challenges and identify growth opportunities within Omnicom accounts.
• Establish and maintain a strong vision of customer service excellence and contribute to client success best practices.
• Provide thought leadership and serve as a key point of contact for escalations and strategic initiatives with Omnicom leadership.
• Drive client value through regular performance reviews, adoption trends, and relationship health metrics such as retention and expansion.
• Collaborate closely with Sales, AdOps, and Product teams to ensure seamless execution and client satisfaction.
• Represent the voice of the customer internally to help refine VideoAmp’s products and processes.
• Stay current on industry trends in AdTech, TV, and cross-platform measurement to offer Omnicom clients cutting-edge solutions.

Skills

Account management

AdTech

Programmatic media

Client services

Salesforce

ChurnZero

Zendesk

Pendo

JIRA

Education

Bachelor’s degree

Tools

Salesforce

ChurnZero

Zendesk

Pendo

JIRA

Job description

Senior Account Manager, Omnicom

New York, NY | Hybrid | $95,000 to $115,000 + 30% Targeted Commission + Equity + Benefits

About VideoAmp

VideoAmp is the tech-first measurement company transforming how advertising is valued, bought, and sold. Powered by currency-grade big data and a best-in-class technology stack, our platform gives advertisers, agencies, and digital partners the ability to plan, optimize, and measure media investments across every screen, from linear TV and OTT to CTV and digital video.

VideoAmp is accelerating investment in agentic AI and intelligent optimization technologies, helping clients drive measurable, real-world outcomes in an increasingly complex media landscape. With 880% year-over-year measurement growth, 98% coverage of the TV ecosystem, and partnerships with 11 agency groups and 1,000+ advertisers, we’re not just keeping pace with the industry. We’re defining what comes next.

We believe great work requires great people, people who say “I’ll find a way” instead of “it can’t be done.”

The Role

VideoAmp is looking for an experienced Senior Account Manager with expertise in AdTech and Measurement to own our relationship with Omnicom. This role will focus on managing a dedicated book of post-sale client relationships within Omnicom’s agencies and desks, driving performance, value, and retention. Our Senior Account Managers are passionate about solving complex customer challenges and bring strong knowledge of tech, data, TV, and digital video. They have a proven track record of exceeding client expectations and growing relationships in a high-growth AdTech environment, and they know how to navigate the structure, people, and priorities inside Omnicom specifically.

What You’ll Do

• Manage and monitor ongoing client performance across Omnicom agencies, ensuring campaigns and insights are executed successfully and align with client goals.
• Foster strong, consultative relationships with stakeholders across Omnicom by deeply understanding VideoAmp’s product offerings and value proposition.
• Understand client KPIs and build strategies to exceed performance goals within Omnicom.
• Proactively solve client challenges and identify growth opportunities within Omnicom accounts.
• Establish and maintain a strong vision of customer service excellence and contribute to client success best practices.
• Provide thought leadership and serve as a key point of contact for escalations and strategic initiatives with Omnicom leadership.
• Drive client value through regular performance reviews, adoption trends, and relationship health metrics such as retention and expansion.
• Collaborate closely with Sales, AdOps, and Product teams to ensure seamless execution and client satisfaction.
• Represent the voice of the customer internally to help refine VideoAmp’s products and processes.
• Stay current on industry trends in AdTech, TV, and cross-platform measurement to offer Omnicom clients cutting-edge solutions.

What You’ll Bring

• Proven experience working with, and current relationships within, Omnicom heavily preferred.
• Bachelor’s degree preferred.
• 5+ years of experience in Account Management or Client Services within AdTech, programmatic media, or digital advertising, agency or vendor side.
• Strong understanding of programmatic media buying and ad operations workflows; platform experience is a plus.
• Proven ability to manage high-value clients, drive account growth, and exceed performance expectations.
• Comfortable working autonomously in a fast-paced, high-growth environment.
• Experience using tools like Salesforce, ChurnZero, Zendesk, Pendo, or JIRA to manage accounts and track performance.
• Exceptional communication and problem-solving skills, with a client-first mindset.
• Passionate about the digital advertising industry and excited to deliver measurable results for clients.

Compensation & Benefits

Base Salary

$95,000 to $115,000 (commensurate with experience)

Commission

30% targeted commission

Equity

Equity participation included

Time Off

Discretionary & flexible PTO + Spring, Summer & Winter company breaks

Health

Inclusive and comprehensive medical, dental & vision

Financial

401(k) with matching HSA & FSA

Family

Paid Maternity & Parental Leave for all family additions

Perks

Cell phone & wifi reimbursement Commuter benefits

Our Values

01 One VideoAmp

We win together

We operate as one team, prioritizing shared success over individual wins. We collaborate across functions, support one another, and assume positive intent, because when one of us succeeds, we all do.

02 Own the Outcome

Accountability + Empowerment

We take full responsibility for results, not just tasks. We act with urgency, make decisions with confidence, and own both successes and setbacks while continuously improving.

03 Raise the Bar

Quality Trust Excellence

We hold ourselves and each other to a high standard. We deliver thoughtful, high-quality work, build trust through consistency and integrity, and continuously push for better outcomes.

Ready to build what’s next in AI-powered media measurement?

VideoAmp is an equal opportunity employer committed to building an inclusive, diverse team. We celebrate different perspectives, experiences, and backgrounds, because that’s how we build something great.

videoamp.com

New York, NY