Senior Administrative Technician – Front Desk & Office Ops

City of Richmond, Virginia; Virginia; On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Virginia Retirement System (VRS)

Language Incentive

Referral Bonus

Tuition Assistance Program

Job summary

The City of Richmond, Department of Public Utilities, Administrative Office, is seeking a qualified, proficient and dependable candidate for the position of Administrative Technician, Senior.

The candidate handles daily routine clerical duties in the administrative office, providing office functions such as answering incoming citizen/customer telephone inquiries and directing them to the appropriate division, handling and recording incoming documents, document tracking, organizing office files,

Qualifications

• High School Diploma or GED.
• Three years of related clerical or office support experience.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.
• Associate’s degree in business/ administration, or related field to assignment.
• Strong customer service and communication skills.
• Three or more years of related clerical or office support experience, or related field to assignment.
• Knowledge of general office systems and procedures.
• Administrative and clerical procedures such as word processing, managing files and recordkeeping, documents and excel spreadsheet signing forms.

Responsibilities

• Front desk duties, handling incoming citizen and customer inquiries, greeting and assisting internal employees with departmental requests.
• Receiving and logging all incoming mail and documents.
• Creating requisitions, processing invoices, maintaining information in the financial system.
• Assisting with organizing and maintaining office files and updating the filing and tracking systems.
• Scheduling of conference rooms and training rooms.
• Maintaining and updating office templates and various excel informational spreadsheets
• Ordering office supplies.

Skills

Customer service

Communication

Data entry

Attention to detail

Problem solving

Education

High School Diploma or GED

Associate’s degree in business/ administration

Tools

Microsoft Word

Excel

Outlook

Job description

The City of Richmond, Department of Public Utilities, Administrative Office, is seeking a qualified, proficient and dependable candidate for the position of Administrative Technician, Senior.

The candidate handles daily routine clerical duties in the administrative office, providing office functions such as answering incoming citizen/customer telephone inquiries and directing them to the appropriate division, handling and recording incoming documents, document tracking, organizing office files,