Client Services Administrative Technician

City of Norfolk, VA; Norfolk (VA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Employer paid pension plan

Life insurance

Medical and dental coverage

457 deferred compensation

Parking

Job summary

City of Norfolk, VA is seeking a compassionate Support Technician to provide administrative support to the Same Day Access unit and assist in managing client communications. The role includes phone handling, scheduling, and maintaining records.

The position requires at least one year of general office experience and may substitute with a bachelor’s degree, offering competitive benefits and opportunities within a public service environment.

Qualifications

• One year of general office work experience.
• Bachelor's degree may substitute work experience.

Responsibilities

• Provides administrative support to the Same Day Access unit.
• Greets clients/visitors and notifies staff when they arrive.
• Operates phones/switchboard and takes messages as required.
• Schedules client appointments via Electronic Health Record / Profiler Appointment Scheduler.
• Maintains filing systems and purges inactive files when necessary.
• Maintains inventory of office supplies and prepares reports.

Skills

Office experience

Education

High school diploma or equivalent

Bachelor’s degree may substitute work experience

Job description

City of Norfolk, VA is seeking a compassionate Support Technician to provide administrative support to the Same Day Access unit and assist in managing client communications. The role includes phone handling, scheduling, and maintaining records.

The position requires at least one year of general office experience and may substitute with a bachelor’s degree, offering competitive benefits and opportunities within a public service environment.