Senior Administrative Specialist - Ops & Training

Rrdonnelley; Wheeling (WV); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Tuition assistance

Employer discounts

Job summary

RRD in Wheeling, WV is seeking a Senior Administrative Associate to provide broad site-level support, including expense/time/invoice entry, calendar and phone management, and client matter opening. You will act as a subject-matter expert, assist with training, and lead process improvements across the admin team.

Responsibilities include answering phones, scheduling, data entry, handling confidential information, and ensuring deadlines are met.

Qualifications

• High school diploma or equivalent education.
• 2+ years administrative support experience in a professional setting.
• Advanced MS Office skills; strong typing and data-entry ability.
• Ability to handle confidential information with discretion.
• Excellent organization, deadline-orientation and communication.

Responsibilities

• Answer phones, provide customer service, edit/transcribe documents and input data for expenses, time, and invoices.
• Schedule meetings, book rooms and AV, manage travel arrangements and hospitality.
• Protect confidential company information and manage distribution lists.
• Use logs/tracking tools to document work and verify task completion.
• Ensure job tickets are complete and deadlines are met; escalate when needed.
• Train and develop administrative staff; deliver plans to admins.
• Interact with clients and teams, maintaining professional communication.
• Perform basic equipment troubleshooting and support process improvements.

Skills

MS Office

Data entry

Customer service

Time management

Organizational skills

Communication

Problem solving

Confidential information handling

Teamwork

Self-motivation

Education

High school diploma

Tools

Log/tracking software

Job description

RRD in Wheeling, WV is seeking a Senior Administrative Associate to provide broad site-level support, including expense/time/invoice entry, calendar and phone management, and client matter opening. You will act as a subject-matter expert, assist with training, and lead process improvements across the admin team.

Responsibilities include answering phones, scheduling, data entry, handling confidential information, and ensuring deadlines are met.