Senior Administrative Associate — Training & Operations Lead

RRD; Wheeling (WV); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Job summary

RRD is seeking a Senior Administrative Associate to deliver a range of administrative support at our Wheeling site. The role covers expense reports, time and invoice entry, calendar management, travel arrangements, and client matters, with opportunities to train others and improve processes.

You will act as a subject matter expert, ensure confidential information is handled properly, meet deadlines, and coordinate with teams and clients to keep operations running smoothly in a fast-paced

Qualifications

• High school diploma or equivalent education.
• 2 years administrative support experience in a professional organization, preferably in the legal or banking industry; or 1 year with Williams Lea client operation.
• Advanced MS Office skills (Word, Excel, PowerPoint); strong keyboarding and typing; able to troubleshoot software.
• Familiar with other software programs for administrative support.
• Strong attention to detail; able to multi-task and meet deadlines.
• Ability to handle sensitive/confidential documents with professionalism and discretion.

Responsibilities

• Answer phone lines and provide customer service; data entry for expenses/time/invoices; scheduling of meetings, conferences, and travel.
• Edit/transcribe documents and manage calendars and reservations; create and manage logs for expenses, time, and invoices.
• Oversee confidential company information, including distribution lists and client/employee data.
• Ensure job tickets are properly filled out and tasks completed throughout lifecycle.
• Train and mentor Admins; act as SME; interact with clients via various channels.

Skills

Customer service

Time management

Attention to detail

Communication

Multitasking

Education

High school diploma or equivalent

Tools

MS Office

Tracking software

Job description

RRD is seeking a Senior Administrative Associate to deliver a range of administrative support at our Wheeling site. The role covers expense reports, time and invoice entry, calendar management, travel arrangements, and client matters, with opportunities to train others and improve processes.

You will act as a subject matter expert, ensure confidential information is handled properly, meet deadlines, and coordinate with teams and clients to keep operations running smoothly in a fast-paced