Senior Administrative & Records Specialist

Kalamazoo Valley Community College; Texas Township (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Kalamazoo Valley Community College in Texas Township Campus is seeking a full-time Senior Office Specialist to support Institutional Support Services and assist Student Development Services. The role focuses on customer relations and administrative tasks to aid the instructional mission.

You will manage schedules, process documents, handle data entry, prepare reports, and maintain confidential records while delivering professional service to students and staff during core business hours.

Qualifications

• Associate degree (or equivalent) with 3 years of related admin/customer service experience.
• Strong written and verbal communication and grammar knowledge.
• Proficiency with computers and office software.
• Ability to gather, organize and analyze data.
• Ability to maintain confidential records.
• Ability to work independently with minimal supervision.
• Ability to establish effective working relationships with staff and the public.

Responsibilities

• Complete various projects and processes for the designated unit.
• Plan, coordinate and execute special projects related to events and activities.
• Schedule appointments, assist customers, arrange travel, attend meetings, prepare and process documents.
• Code, tabulate and assemble fiscal, statistical and related data.
• Maintain filing systems and department records and/or accounts.
• Collect fees and maintain fee collection records as assigned.
• Proofread documents and prepare correspondence and meeting minutes.
• Greet visitors, answer calls, respond to routine questions, refer to appropriate personnel.
• Serve as backup support for primary functions of the designated unit.
• Generate reports, analyze data, provide findings and retain related records.
• Perform other related duties as assigned.

Skills

Grammar and writing

Customer service

Computer software skills

Data collection & analysis

Record keeping

Verbal & written communication

Problem solving

Independent work

Relationship building

Education

Associate degree or equivalent with 3 years experience

Job description

Kalamazoo Valley Community College in Texas Township Campus is seeking a full-time Senior Office Specialist to support Institutional Support Services and assist Student Development Services. The role focuses on customer relations and administrative tasks to aid the instructional mission.

You will manage schedules, process documents, handle data entry, prepare reports, and maintain confidential records while delivering professional service to students and staff during core business hours.