Senior Office Specialist

Kalamazoo Valley Community College; Texas Township (OH); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

Kalamazoo Valley Community College in Texas Township Campus is seeking a full-time Senior Office Specialist to support Institutional Support Services and assist Student Development Services. The role focuses on customer relations and administrative tasks to aid the instructional mission.

You will manage schedules, process documents, handle data entry, prepare reports, and maintain confidential records while delivering professional service to students and staff during core business hours.

Qualifications

• Associate degree (or equivalent) with 3 years of related admin/customer service experience.
• Strong written and verbal communication and grammar knowledge.
• Proficiency with computers and office software.
• Ability to gather, organize and analyze data.
• Ability to maintain confidential records.
• Ability to work independently with minimal supervision.
• Ability to establish effective working relationships with staff and the public.

Responsabilités

• Complete various projects and processes for the designated unit.
• Plan, coordinate and execute special projects related to events and activities.
• Schedule appointments, assist customers, arrange travel, attend meetings, prepare and process documents.
• Code, tabulate and assemble fiscal, statistical and related data.
• Maintain filing systems and department records and/or accounts.
• Collect fees and maintain fee collection records as assigned.
• Proofread documents and prepare correspondence and meeting minutes.
• Greet visitors, answer calls, respond to routine questions, refer to appropriate personnel.
• Serve as backup support for primary functions of the designated unit.
• Generate reports, analyze data, provide findings and retain related records.
• Perform other related duties as assigned.

Connaissances

Grammar and writing

Customer service

Computer software skills

Data collection & analysis

Record keeping

Verbal & written communication

Problem solving

Independent work

Relationship building

Formation

Associate degree or equivalent with 3 years experience

Description du poste

Posting Number: 201101585P

Job Title: Senior Office Specialist

Location: Texas Township Campus

Full-Time/Part-Time: Full Time

Pay Rate: $20.05 per hour

Position Type: Staff

Department: Institutional Support

Job Summary: Kalamazoo Valley is seeking a full-time Senior Office Specialist as a part of Institutional Support Services to support the work of Student Development Services. The individual in this position will also support the instructional mission of the institution and promote positive student and customer relations.

Specific responsibilities of this position:

• Completes various ongoing projects, processes and procedures related to the designated unit.
• Plans, coordinates and executes special projects related to events and other activities.
• Schedules appointments, assists customers, makes travel arrangements, attends meetings and prepares and processes documents.
• Codes, tabulates and assembles fiscal, statistical and related data.
• Collects and posts information into computer or manual filing systems, follows acceptable/standard bookkeeping procedures and maintains department records and/or accounts.
• Collects fees and maintains fee collection records as assigned.
• Proofreads documents and written materials, types drafts and final correspondence for supervisory staff and records, prepares and distributes meeting minutes.
• Receives office visitors, answers telephone calls, responds to routine question, takes messages and/or refers customers to appropriate personnel and assists with paperwork and document processing.
• Serves as backup support for primary functions of designated unit.
• Generates reports, analyzes data, provides findings as needed and ensures related records retention.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of grammar, punctuation and spelling.
• Knowledge of effective customer service principles.
• Skill in the use of computers and software applications related to the essential functions of the job.
• Skill in gathering, compiling and analyzing data.
• Skill in maintaining complex and confidential records.
• Skill in effective verbal and written communication.
• Ability to identify and resolve problems in a timely manner.
• Ability to work independently with minimal supervision.
• Ability to establish and maintain effective working relationships with other personnel and the public.

Minimum Qualifications: Appropriate education, training, experience and talents are required. An example of this would be an associate degree, or equivalent, with 3 years of related administrative and/or customer service experience.

Preferred Qualifications and Experience:

Physical Demands:

Routine office work including:

• Long periods of sitting.
• High amount of computer screen interaction.
• Light lifting of supplies and materials.

Work Hours: Core business hours: 8:00 a.m. - 5:00 p.m. Monday through Friday.

Posting Date: 10/27/2026

Closing Date:

As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.

Required Documents

• Resume
• Cover Letter
• Letter of Recommendation

Optional Documents

• Unofficial Transcripts
• Letter of Recommendation 2

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Individuals who use tobacco products will not be hired into any full-time position at Kalamazoo Valley Community College. Do you use tobacco products?
  • Yes
  • No