Senior Administrative Associate (Remote/Hybrid)

Cummins Inc; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Cummins Inc. in Richmond, VA seeks an Administrative Associate - Level III to join our team focused on administrative support. You will conduct research, prepare statistical reports, and respond to routine to complex information requests.

The role involves data entry into reports and office systems, payment documentation preparation, scheduling, and helping cross-functional teams. A high school diploma and 4–5 years of office experience are required; relocation and travel may be involved.

Qualifications

• 4 to 5 years of experience in office administration.
• Strong computer and organizational skills.
• Experience with account reconciliation.
• Ability to multi-task in a fast-paced environment.
• Event planning experience is a plus.
• Familiarity with order handling and project management tasks is a bonus.
• Strong ability to prioritize tasks, manage competing deadlines, and maintain attention to detail in a fast-paced environment.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Demonstrated experience with data entry, report generation, and office productivity tools (e.g., Microsoft Excel, PowerPoint, databases).
• Ability to handle sensitive information with professionalism and discretion.
• Strong organizational and problem-solving skills.
• Experience working cross-functionally with internal teams and external stakeholders.
• Ability to explain complex topics clearly to diverse audiences.
• Familiarity with payment processing and document tracking systems is a plus.
• Channel Readiness experience is a plus but not required—training will be provided.

Responsibilities

• Provides administrative support by conducting research, preparing statistical reports, and responding to routine to complex information requests.
• Gathers, compiles, and verifies data and accurately enters it into reports, presentations, forms, and office systems such as databases and spreadsheets.
• Completes data collection, data entry, and generates reports related to various departmental activities.
• Manages routine administrative tasks including preparing correspondence, scheduling meetings, arranging conference calls, and greeting visitors.
• Responds to internal and external inquiries regarding departmental processes, ensuring prompt and accurate communication.
• Prepares and submits payment documentation for vendors, suppliers, and third parties; processes entries in accounting systems and handles follow-up inquiries.
• Maintains departmental policies and procedures and ensures documentation is up to date.
• Participates in departmental improvement projects and serves as an informal resource to less experienced colleagues.
• Performs other administrative duties as needed in alignment with organizational and departmental procedures.

Skills

Administrative tasks

Data entry

Microsoft Excel

PowerPoint

Databases

Organization

Communication skills

Cross-functional work

Education

High school diploma or equivalent

Tools

Payment processing systems

Job description

Cummins Inc. in Richmond, VA seeks an Administrative Associate - Level III to join our team focused on administrative support. You will conduct research, prepare statistical reports, and respond to routine to complex information requests.

The role involves data entry into reports and office systems, payment documentation preparation, scheduling, and helping cross-functional teams. A high school diploma and 4–5 years of office experience are required; relocation and travel may be involved.