Administrative Associate

Cummins Inc; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

Cummins Inc. in Albuquerque, NM seeks an Administrative Associate to coordinate documents, gather data, and input information for the Distribution team. The role operates under moderate supervision and supports the Service Department and daily branch operations.

The position requires strong organizational, data entry, and communication skills, with a focus on accuracy and confidentiality. On-site work with an emphasis on customer interactions and administrative tasks is expected.

Qualifications

• Strong administrative support and organizational skills.
• Experience with data entry, report preparation, and maintaining accurate records.
• Ability to communicate effectively with customers, teammates, and business partners.
• Customer-focused mindset with the ability to provide professional front-line support.
• Strong planning and prioritization skills with the ability to manage multiple tasks.
• Experience using Microsoft Office applications, databases, and spreadsheets.
• Ability to maintain confidentiality and handle routine business inquiries.
• Experience supporting service, operations, or administrative functions in a fast-paced environment.
• High attention to detail and commitment to accuracy.
• Ability to work independently while supporting team objectives.

Responsibilities

• Coordinate administrative tasks for the department and assist with routine information requests.
• Gather, compile, verify, and enter information into reports, presentations, forms, databases, and spreadsheets.
• Support data collection, data entry, and report generation for departmental activities.
• Assist with correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Respond to and redirect routine inquiries from customers, visitors, and internal stakeholders.
• Prepare documentation for vendor payments and assist with accounts payable processes.
• Document and maintain department policies and procedures.
• Support the overall customer experience and daily branch operations.
• Greet and assist customers, answer phones, and maintain office supplies.
• Provide support to the Service Department including customer and truck check-in.

Skills

Administrative skills

Organizational skills

Data entry

Report preparation

Communication

Customer service

Multitasking

Confidentiality

Attention to detail

Independent work

Education

High school diploma

Tools

Microsoft Office

Databases

Spreadsheets

Job description

Job Summary:

Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Performs activities under a moderate degree of supervision.

We are looking for a talented Administrative Associate to join our Distribution business in (Albuquerque, NM).

Will make an impact in the following ways:

• Provideadministrativesupportbyconductingresearch,preparingreports,andaddressingroutineinformationrequests.
• Gather,compile,verify,andaccuratelyenterinformationintoreports,presentations,forms,databases,andspreadsheets.
• Assistwithdatacollection,dataentry,andreportgenerationfordepartmentalactivities.
• Supportassociatefunctionssuchaspreparingcorrespondence,receivingvisitors,arrangingconferencecalls,andschedulingmeetings.
• Respondtoandredirectroutineinquiriesfromcustomers,visitors,andinternalstakeholders.
• Preparedocumentationforvendorpaymentsandassistwithaccountspayableprocesses.
• Documentandmaintaindepartmentalpoliciesandprocedures.
• Supporttheoverallcustomerexperienceanddailybranchoperations.
• Greetandassistcustomers,answerincomingphonecalls,andmaintainofficeandcustomer-areasupplies.
• ProvidesupporttotheServiceDepartment,includingcustomerandtruckcheck-inactivities.
• Participateindepartmentalbusinessimprovementprojectsandotheradministrativeactivitiesasneeded.

In order to be successful in this role you will need the following:

• Strongadministrativesupportandorganizationalskills.
• Experiencewithdataentry,reportpreparation,andmaintainingaccuraterecords.
• Abilitytocommunicateeffectivelywithcustomers,teammembers,andbusinesspartners.
• Customer-focusedmindsetwiththeabilitytoprovideprofessionalfront-linesupport.
• Strongplanningandprioritizationskillswiththeabilitytomanagemultipletasks.
• ExperienceusingMicrosoftOfficeapplications,databases,andspreadsheets.
• Abilitytomaintainconfidentialityandhandleroutinebusinessinquiries.
• Experiencesupportingservice,operations,oradministrativefunctionsinafast-pacedenvironment.
• Highattentiontodetailandcommitmenttoaccuracy.
• Abilitytoworkindependentlywhilesupportingteamobjectives.

In addition to standard administrative responsibilities, this position will support the overall customer experience and daily branch operations. Responsibilities include greeting and assisting customers, answering and directing incoming phone calls, maintaining and stocking office and customer-area supplies, and providing support to the Service Department. This includes assisting with customer and truck check-in, welcoming customers upon arrival, gathering basic service information, and helping ensure customers are connected with the appropriate service team member.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

Experience:

Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Job General Management

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2439492

Relocation Package Yes

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.