Senior Admin Specialist: Data-Driven Operations Support

JobAps; Georgetown (DE); On-site; USD 52,000 - 78,000; Full time

Job summary

Delaware Department of Transportation (DelDOT) seeks an experienced Senior Administrative Specialist to provide administrative support across South District operations. You will collect data, produce reports, assist in dashboards, train staff, and ensure policy compliance.

The role requires overtime during storms or emergencies and adaptation to multiple locations within the district. The position emphasizes data management, document preparation, and proactive support to management and public

Qualifications

• One year of experience in performing administrative specialist work, including composing official documents, drafting communications, or data management.
• One year of experience using standard computer software to create documents, develop spreadsheets, or maintain databases.
• One year of experience collecting, compiling, and evaluating data to prepare reports or administrative documents.
• Six months' experience guiding and consulting to management, customers, and others on administrative matters.

Responsibilities

• Acts as liaison with internal and external contacts to coordinate activities and respond to inquiries.
• Creates formatted documents, manages schedules, and develops spreadsheets.
• Delivers high-quality customer service in person, electronically, or in writing.
• Maintains records and ensures compliance with retention schedules.
• Supports data collection, reporting, and dashboard maintenance for performance tracking.
• Assists in project communications and timeline management.

Skills

Administrative support

Data analysis

Documentation

Customer service

Tools

Microsoft Office

Excel

Databases

Job description

Delaware Department of Transportation (DelDOT) seeks an experienced Senior Administrative Specialist to provide administrative support across South District operations. You will collect data, produce reports, assist in dashboards, train staff, and ensure policy compliance.

The role requires overtime during storms or emergencies and adaptation to multiple locations within the district. The position emphasizes data management, document preparation, and proactive support to management and public