Senior Admin & Office Operations Lead (Hybrid)

twentysix; San Francisco (CA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

AKQA is seeking a Senior Executive – Administration in San Francisco to oversee day-to-day office operations in a hybrid work environment. You will coordinate vendors, travel, inventory, insurance administration and employee engagement initiatives to maintain a smooth, well-organised workplace experience.

You will partner with HR, IT and other teams to support onboarding, budgets and compliance, while resolving operational issues with minimal supervision and a proactive, service-oriented mindset.

Qualifications

• Bachelor's degree in Business Administration, Hospitality, Facilities Management or a related field.
• 3–6 years of experience in administration, facilities, workplace operations or a similar role.
• Experience in vendor coordination, inventory management, travel and general office administration.
• Good working knowledge of MS Office, particularly Excel and Outlook.
• Strong organisational, coordination and follow-up skills with good attention to detail.
• Good communication and interpersonal skills with a service-oriented approach.
• Ability to manage multiple priorities, work independently and handle last-minute requirements.
• Proactive, accountable and solution-oriented, with a strong focus on employee experience.

Responsibilities

• Manage day-to-day office and facility administration, including coordination with housekeeping, security, pantry, maintenance and other vendors.
• Manage office supplies and inventory, maintaining accurate records and ensuring timely replenishment.
• Coordinate domestic and international travel, including visas, tickets, accommodation and related logistics.
• Support employee engagement activities, office events and internal initiatives.
• Coordinate employee insurance administration, including enrolment, documentation, renewals and employee queries.
• Support procurement activities and maintain administrative budgets, expenses and purchase records.
• Coordinate onboarding and other employee workplace requirements in collaboration with HR, IT and other teams.
• Maintain administrative records, reports and trackers, and support audits and compliance requirements.
• Identify and resolve day-to-day operational issues, ensuring timely follow-up and effective service delivery.
• Take ownership of assigned responsibilities and ensure timely completion with minimal supervision.

Skills

MS Office

Excel

Outlook

Organisational skills

Communication skills

Multi-tasking

Vendor coordination

Inventory management

Travel coordination

Problem solving

Education

Bachelor's degree in Business Administration, Hospitality, Facilities Management or related field

Tools

MS Office

Job description

AKQA is seeking a Senior Executive – Administration in San Francisco to oversee day-to-day office operations in a hybrid work environment. You will coordinate vendors, travel, inventory, insurance administration and employee engagement initiatives to maintain a smooth, well-organised workplace experience.

You will partner with HR, IT and other teams to support onboarding, budgets and compliance, while resolving operational issues with minimal supervision and a proactive, service-oriented mindset.