Senior Adhesives Applications Engineer

Henkel; Madison Heights (MI); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401k matching

Performance bonus

Parental leave

Job summary

Henkel Adhesive Technologies in the United States is seeking a technical professional to lead product recommendations and customized application development for customers. You will perform technical visits and demonstrations, troubleshoot processes, and train field teams to raise customer value and satisfaction.

You will collaborate with Sales, PD, Marketing and cross-functional teams to translate market needs into viable material and process solutions, while guiding a team and mentoring

Qualifications

• Bachelor's degree in Chemistry, Chemical Engineering or Materials Science or a science field.
• 2-5 years of experience in automotive adhesives, tapes and other materials.
• Experience with laboratory testing, application development, product qualification, reliability testing, or customer technical support.
• Ability to design experiments, analyze technical data, troubleshoot technical issues, and develop practical solutions.
• Experience translating customer and market requirements into material, product, or application development programs is preferred.
• Demonstrated ability to lead adhesive testing, process validation, troubleshooting, and technical problem-solving.
• Strong communication skills, ability to function in customer facing roles.
• Experience working cross-functionally within an organization (Sales, BDM, PD, Marketing).
• Ability to act as a leader and ability to influence, organize, coordinate and guide others
• Demonstrated mentorship skills in guiding, training, and teaching application engineers, technicians and interns

Responsibilities

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers.
• Consult customers on solutions generating value for their use cases.
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system.
• Work with application equipment to provide solutions to enhance customer adhesive related processes.
• May supervise laboratory testing activities, including prioritization of customer samples, and communicate technical results to customers.
• Responsible for products application / technical training and coaching of field sales forces and customers.
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members.
• Promote internal business unit innovation and best learnings across accounts.

Skills

Laboratory testing

Technical problem-solving

Cross-functional collaboration

Mentorship

Customer-facing experience

Education

Bachelor's degree in Chemistry/ Chemical Engineering/ Materials Science

Tools

CRM tools

LIMS

Job description

Henkel Adhesive Technologies in the United States is seeking a technical professional to lead product recommendations and customized application development for customers. You will perform technical visits and demonstrations, troubleshoot processes, and train field teams to raise customer value and satisfaction.

You will collaborate with Sales, PD, Marketing and cross-functional teams to translate market needs into viable material and process solutions, while guiding a team and mentoring