Senior ADA Reasonable Accommodations Specialist

CVS Health; Harrisburg (Dauphin County); On-site; USD 47,000 - 112,000; Full time

Benefits offered by this job

Bonus program

Comprehensive benefits package

Job summary

CVS Health is seeking an ADA Reasonable Accommodation Case Manager to oversee end-to-end accommodation processes. You will assess, discuss, document, and implement accommodations while collaborating with HR, Leaders, and Legal to ensure compliance with ADA/ADAAA and applicable laws.

This Sr. Analyst level role is individual contributor with no direct reports. Strong communication, confidentiality, and multi-state experience are essential. Eligible for CVS Health bonus and comprehensive benefits.

Qualifications

• 3+ years of experience in HR, Employee Relations, or ADA/Reasonable Accommodation administration.
• Strong knowledge of ADA, ADAAA, FMLA, and relevant state disability and leave laws.
• Experience managing complex accommodation cases in a large, multi-state organization.
• Exceptional communication, analytical, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

Responsibilities

• Manage the end-to-end reasonable accommodation process to include, individualized case assessment, interactive discussions, documentation, and implementation.
• Conduct individualized assessments to determine the essential functions of roles and identify reasonable accommodations that do not create undue hardship.
• Partner with colleagues, managers, HR, and Legal to facilitate timely and appropriate accommodations.
• Provide expert guidance and coaching to HR and business leaders on ADA/ADAAA compliance and best practices.
• Review and analyze medical documentation to determine functional limitations and job-related restrictions.
• Champion and promote a positive employee relations climate, providing appropriate counsel and support to ensure that any Reasonable Accommodation processes are delivered to maximize the colleague and manager experience.

Skills

ADA/ADAAA knowledge

HR case management

Confidentiality

Communication

Multistate experience

Analytical/problem-solving

Education

Bachelor’s degree in HR/Business Administration or related field

Tools

Workday

ServiceNow

Job description

CVS Health is seeking an ADA Reasonable Accommodation Case Manager to oversee end-to-end accommodation processes. You will assess, discuss, document, and implement accommodations while collaborating with HR, Leaders, and Legal to ensure compliance with ADA/ADAAA and applicable laws.

This Sr. Analyst level role is individual contributor with no direct reports. Strong communication, confidentiality, and multi-state experience are essential. Eligible for CVS Health bonus and comprehensive benefits.