Senior Accounts Receivable Coordinator - Collections & Cash Flow

WSP in the U.S.; Ephrata (Lancaster County); On-site; USD 34,000 - 44,000; Full time

Job summary

WSP is seeking a Senior Coordinator, Accounts Receivable Services for our Ephrata, PA office. The role involves managing AR processes, client communications, and coordinating with project teams to ensure timely payments.

The ideal candidate has 3–5 years in AR/collections, strong attention to detail, and proficiency with MS Office (Excel/Word). A relevant degree is preferred, and the position supports a collaborative, fast-paced environment.

Qualifications

• Minimum 3 - 5 years experience in Accounts Receivable and Collection with exceptional customer service skills.
• Strong communications skills - result driven in alignment with the WSP Culture.
• Positive team player - ability to collaborate well with Colleagues.
• Proficiency with MS Office, especially Excel and Word.
• Attention to detail and ability to work independently in a fast-paced environment.

Responsibilities

• Maintain Customer Relationships and Credit/Collections processes, while meeting the Business needs, to maintain positive DSO and Collection Goals.
• Responsible for assigned portfolio, Client contact including collection calls, timely follow up procedures, and daily communication with Project Teams to resolve potential disputes.
• Investigate and resolve customer queries, including providing copies of requested invoices.
• Collaborate with Project Accountants and Project Managers to resolve issues and enable Client payments.
• Exercise responsible decision‑making regarding company funds and adhere to WSP’s Code of Conduct and policies.
• Perform additional responsibilities as required by business needs.

Skills

Accounts Receivable

Customer service

Communication skills

Detail oriented

Team player

Education

Associate's or Bachelor's degree

Tools

MS Office

Excel

Word

Basic Spreadsheet

Job description

WSP is seeking a Senior Coordinator, Accounts Receivable Services for our Ephrata, PA office. The role involves managing AR processes, client communications, and coordinating with project teams to ensure timely payments.

The ideal candidate has 3–5 years in AR/collections, strong attention to detail, and proficiency with MS Office (Excel/Word). A relevant degree is preferred, and the position supports a collaborative, fast-paced environment.