AR Collections Specialist – End-to-End Cash Cycle

Wpsproav; Wheaton (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Job summary

WPS is seeking an Accounts Receivable Coordinator to own the full collections and cash cycle. This is a collections-first role where timely payment is key and the AR professional will manage a portfolio of commercial accounts including AV integration projects and product/box sales.

You will chase past-due balances, negotiate payment timelines, apply cash receipts, and produce AR reporting for management. A strong Excel and ERP background is required.

Qualifications

• 3+ years of business-to-business collections experience with a proven track record of reducing past-due balances and days sales outstanding.
• Experience having difficult, solutions-oriented phone and email conversations with customers about money owed.
• Comfort managing a mixed portfolio of collections accounts, from routine recurring balances to large, project-based invoices.

Responsibilities

• Own the end-to-end collections process: proactive outreach ahead of due dates, structured follow-up on past-due accounts, and firm, professional escalation when accounts move into serious delinquency
• Manage the AR aging report on an ongoing basis, prioritizing outreach by dollar exposure and risk, and escalating chronic non-payers to management with a clear recommendation
• Negotiate payment timelines and resolve disputes with customers on both project-based invoices and product/box sales invoices
• Apply cash receipts accurately and promptly, and convert and post sales orders and invoices
• Serve as the primary point of contact for all customer billing questions and cash matters within WPS
• Reconcile customer statements and resolve discrepancies, including disputes tied to project milestones, partial shipments, or equipment installs
• Prepare AR reporting for management, including aging trends, days sales outstanding, and accounts carrying collection risk
• Identify and recommend process improvements that shorten the collections cycle and reduce past-due balances
• Handle the data entry and administrative work required to keep the AR ledger current and accurate

Skills

3+ years B2B collections

Difficult conversations about money

Excel proficiency

Education

Associate degree in Accounting, Finance, or Business

Bachelor’s degree in Accounting, Finance, or Business

Tools

Microsoft Dynamics

Job description

WPS is seeking an Accounts Receivable Coordinator to own the full collections and cash cycle. This is a collections-first role where timely payment is key and the AR professional will manage a portfolio of commercial accounts including AV integration projects and product/box sales.

You will chase past-due balances, negotiate payment timelines, apply cash receipts, and produce AR reporting for management. A strong Excel and ERP background is required.