Senior Account Manager - Remote, Growth & Retention

Monotype; Woburn (MA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Unlimited vacation and sick time

Competitive medical, dental & vision

401k match

Job summary

Monotype is seeking an experienced Account Manager to lead Americas Sales. You will manage and grow relationships with key brand clients, uncover upsell opportunities, and drive adoption of Monotype services through strategic engagement and value storytelling.

You will collaborate cross-functionally, maintain accurate CRM data, and lead contract renewals while ensuring high client retention and satisfaction. Travel ~25% may be required.

Qualifications

• 4–7 years of sales experience required.
• Business or related degree required.
• Excellent verbal and written communication.
• Travel approximately 25% is expected.

Responsibilities

• Manage and expand relationships with current clients.
• Identify upsell and cross-sell opportunities to existing accounts.
• Educate clients on Monotype services and value propositions.
• Maintain long-lasting relationships with key stakeholders.
• Renew contracts and manage CRM with accuracy.
• Collaborate with marketing, product, and support teams.

Skills

Sales experience

CRM experience

Communication skills

Negotiation skills

Education

Bachelor's degree in business or related field

Tools

Salesforce

Job description

Monotype is seeking an experienced Account Manager to lead Americas Sales. You will manage and grow relationships with key brand clients, uncover upsell opportunities, and drive adoption of Monotype services through strategic engagement and value storytelling.

You will collaborate cross-functionally, maintain accurate CRM data, and lead contract renewals while ensuring high client retention and satisfaction. Travel ~25% may be required.