Senior Account Manager, Pharmacy Benefits & Client Success

Archimedes; Harrisburg (Dauphin County); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

Holidays

401K Match

Adoption Assistance

FSA

Educational Assistance

Professional Membership

Referral Bonus

Résumé du poste

Archimedes in Harrisburg, PA, is seeking a Sr. Account Manager to manage strategic client relationships within the pharmacy benefits space.

You will combine direct client interaction with internal project oversight to deliver on scope and timelines. You will own operational support, participate in requirements and QA for product development, and partner with cross‑functional teams to ensure compliant, customer‑focused solutions.

Qualifications

• Bachelor’s degree required.
• 2+ years of relevant experience in pharmacy benefits industry.
• Proven experience successfully managing client relationships.
• Knowledge of specialty medication benefits preferred.
• Expert proficiency with Microsoft Office Suite.

Responsabilités

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned.

Connaissances

Client relationships

Communication

Problem solving

Team collaboration

Formation

Bachelor's degree

Outils

Microsoft Office

Description du poste

Archimedes in Harrisburg, PA, is seeking a Sr. Account Manager to manage strategic client relationships within the pharmacy benefits space.

You will combine direct client interaction with internal project oversight to deliver on scope and timelines. You will own operational support, participate in requirements and QA for product development, and partner with cross‑functional teams to ensure compliant, customer‑focused solutions.