Strategic Account Manager, Pharmacy Benefits

Archimedes; Austin (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Holidays

401K match

Adoption assistance

Flexible Spending Account

Education assistance

Membership assistance

Referral bonus

Job summary

Archimedes in Austin, TX is seeking a Sr. Account Manager to balance direct client interaction with internal project management.

You will develop positive client relationships, gather scope and timelines, and own operational support including member letters. Responsibilities include resolving member escalations, participating in requirements gathering and QA for product development, and ensuring compliance and learning programs are followed.

Qualifications

• Bachelor’s degree in appropriate field of study or equivalent work experience required.
• 2 years of relevant experience in pharmacy benefits industry.
• Proven experience successfully managing client relationships.
• Knowledge of specialty medication benefits preferred.
• Expert proficiency with Microsoft Office Suite.

Responsibilities

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned

Skills

Client relationship management

Pharmacy benefits knowledge

MS Office proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Job description

Archimedes in Austin, TX is seeking a Sr. Account Manager to balance direct client interaction with internal project management.

You will develop positive client relationships, gather scope and timelines, and own operational support including member letters. Responsibilities include resolving member escalations, participating in requirements gathering and QA for product development, and ensuring compliance and learning programs are followed.