Remote Account Manager - Long-Term Care Pharmacy

Tarrytown Expocare; Austin (TX); Remote; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive healthcare benefits

401(k) retirement plan

Paid time off

Job summary

Tarrytown Expocare Pharmacy seeks an Account Manager to maintain client relationships for services from our nationwide locations. The role is field-based with up to 80% travel and supports onboarding and collaboration between client, sales, and the pharmacy team.

The ideal candidate has strong industry knowledge in IDD settings, excellent communication, and the ability to adapt to a dynamic environment while ensuring client satisfaction and retention.

Qualifications

• Certified Pharmacy Tech (CPhT) or related field experience preferred.
• Direct Support Professional (DSP) or QDDP experience acceptable.
• Ability to travel up to 80% and work remotely.

Responsibilities

• Build and maintain trusted relationships with assigned accounts and agency staff.
• Visit client locations within service area and perform audits and training.
• Document findings in CRM and submit daily reports to pharmacy contacts.
• Explain pharmacy processes and resolve service-related complaints with the team.
• Educate clients on processes and participate in meetings and sponsored events.

Skills

CRM / Relationship management

Travel coordination

Effective communication

Education

High School Diploma

College experience is a plus

Tools

FrameWorkLTC

ECM

DocuTrack

Microsoft Office

Job description

Tarrytown Expocare Pharmacy seeks an Account Manager to maintain client relationships for services from our nationwide locations. The role is field-based with up to 80% travel and supports onboarding and collaboration between client, sales, and the pharmacy team.

The ideal candidate has strong industry knowledge in IDD settings, excellent communication, and the ability to adapt to a dynamic environment while ensuring client satisfaction and retention.