Senior Account Manager, Commercial Insurance

HUB International; Spokane (WA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Retirement matching

Life and disability plans

Paid time off

Job summary

HUB International in Spokane, WA is seeking an Account Manager II to manage a more complex book of insurance, delivering professional service to clients, carrier representatives, underwriters, and HUB colleagues. You may work independently, with a Producer, or as part of a team to provide client advocacy and write new accounts as needed.

Account Managers II follow best practices and broker standards, maintaining relationships with underwriters and ensuring accurate proposals and binders while

Qualifications

• Four or more years insurance brokerage or property casualty insurance experience in account management role preferred.
• High School or equivalent.
• P&C Insurance Producer License Required.
• Current with all necessary CE credits in required lines and states.
• Advanced professional designation highly desirable (e.g., AAI, ARM, CIC).

Responsibilities

• Service day to day client needs including, fielding phone calls, email, and other communication relative to coverage questions, policy changes, payments, cancellations, etc.
• Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation of renewal numbers to the Producer and the client (where applicable) and invoicing
• Review quote documents to ensure all insurance requirements are included in quote proposal
• Manage client relationship ensuring satisfaction
• Manage and delegate work as needed to Associate Account Managers I and II to ensure their progress and workload is appropriate
• Manage/Maintain relationships with underwriters to ensure positive results for clients, and negotiate coverage with underwriters
• Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders
• Responsible to set up and maintain electronic records
• Use best practices and internal broker standards for service and maintenance of client files and information
• Training and collaboration with team members to share and educate on coverage, exposures and client knowledge
• Other duties as assigned.

Skills

Exceptional customer service

Communication skills

Team collaboration

Data entry

Organization

Word, Excel, Outlook

EPIC experience

Education

High School or equivalent

P&C Insurance Producer License

CE credits in required lines/states

Advanced designation (AAI/ARM/CIC) desirable

Tools

EPIC Agency Management System

Job description

HUB International in Spokane, WA is seeking an Account Manager II to manage a more complex book of insurance, delivering professional service to clients, carrier representatives, underwriters, and HUB colleagues. You may work independently, with a Producer, or as part of a team to provide client advocacy and write new accounts as needed.

Account Managers II follow best practices and broker standards, maintaining relationships with underwriters and ensuring accurate proposals and binders while