Senior Account Manager – Client Success & Onboarding (Remote)

MedImpact Healthcare Systems, Inc.; San Diego (CA); On-site; USD 61,000 - 101,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Incentive Pay

401K Match

Life Insurance

Disability Insurance

Tuition Reimbursement

Referral Bonus

Job summary

MedImpact Healthcare Systems, Inc. is seeking an Account Manager to lead and manage all operational aspects of servicing and retaining clients.

You will drive the transition of new business into MedImpact, ensuring quality, accuracy, and timely delivery throughout the client lifecycle. The role requires coordinating with multiple internal teams, maintaining adherence to service agreements, and achieving client satisfaction across over 30 business units.

Qualifications

• BS/BA degree and 3+ years’ experience in a relevant field or equivalent combination of education and experience.

Responsibilities

• Lead and manage all operational aspects of servicing and retaining clients.
• Oversee the transition of new business into MedImpact effectively, accurately, and timely.
• Ensure consistent customer satisfaction during the life cycle of the client from Conception, Implementation, Business Relationship Management and Renewal.
• Lead the implementation process for onboarding of new business for existing clients, including documentation and sign-offs.
• Coordinate with cross-functional teams to ensure service levels, timelines and client requirements are met.

Education

BS/BA and 3+ years’ experience or equivalent combination of education and experience

Job description

MedImpact Healthcare Systems, Inc. is seeking an Account Manager to lead and manage all operational aspects of servicing and retaining clients.

You will drive the transition of new business into MedImpact, ensuring quality, accuracy, and timely delivery throughout the client lifecycle. The role requires coordinating with multiple internal teams, maintaining adherence to service agreements, and achieving client satisfaction across over 30 business units.