Senior Account Manager

Healthcare Consultancy Group - HCG; New York (NY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

A leading healthcare communications partner seeks a Senior Account Manager to independently execute projects and manage client relationships. You'll oversee project timelines, financials, and lead interdepartmental teams, ensuring effective communication and delivery. This hybrid role is based in New York or Stamford, offering a competitive salary and benefits.

Benefits

Competitive salary and benefits package

Paid time off, holidays, and sick leave

Training and career development opportunities

Health plans including medical, dental, and vision

401(k) options, stock purchase plan, life insurance

Commuter benefits

Tuition reimbursement

Discounts

Qualifications

• 3-4 years of experience in account/project management in an agency setting.
• Proficiency in MS Office and strong analytical skills.

Responsibilities

• Execute projects autonomously, managing projects and interdepartmental teams.
• Lead client meetings focusing on project status and completion.
• Develop client budgets and scope of work with minimal revisions.

Skills

Interpersonal Skills

Communication Skills

Analytical Skills

Problem-Solving

Time Management

Education

Degree in Life Sciences

Degree in Liberal Arts

Degree in Marketing

Degree in Communications

Tools

MS Office

Veeva

Datavision

Job description

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Who We Are

Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science.

Senior Account Manager – HCG

Who We Are

Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science.

HCG boldly defines the healthcare communications landscape at the convergence of people, purpose, science, and technology, driving the impact that pharma needs to realize the promise of innovative medicines.

We’ve created a unique model of four powerhouses—Commercial & Marketing, Medical Affairs, Publications, Regulatory—that enables hyperconnected, audience-centric engagement that delivers health impacts for our clients.

Why? Science requires it. HCPs demand it. Patients deserve it. Pharma inspires it.

Our Purpose

We accelerate the impact of science.

Scientific discovery moves humanity forward, creating better ways to connect, to care, to live. The innovations our clients create not only improve lives but save them. We work every day to maximize that impact.

With the unrivaled ability to define what’s next, we keep clients ahead of the evolving industry landscape. Equally expert in the science and the humans behind it, we interrogate our client’s challenge to identify real opportunity. Our industry foresight is matched with relentless execution, and we partner with clients to ensure their story connects with the right audience when it matters most.

Together, we move medicine closer to patients. Together, we accelerate the impact of science.

Role Overview

As a Senior Account Manager, you will execute projects independently with the support and direction of the Account Lead. Your responsibilities include timeline development and management, financial reporting, client-contact report development, client meetings, interaction with internal stakeholders, onsite program management, materials development, concept planning, and coordination with external vendors. You will own all aspects of client and project management, from kickoff to delivery.

What You Will Do

• Execute projects autonomously, managing projects and working with interdepartmental teams
• Provide oversight of content management databases/portals (e.g., Veeva, Datavision)
• Work closely with Finance Director on account financials
• Use financial tools to track data and forecast accurately
• Develop client budgets, scope of work, and estimates with minimal revisions
• Lead client meetings and calls, focusing on project status and completion
• Complete client-contact reports accurately and with minimal supervision
• Understand and discuss client strategies and objectives
• Oversee and direct junior team members when needed
• Handle relationship issues and resolve conflicts proactively
• Participate in business planning sessions
• Assist in preparing pitches and presentations, including research and scheduling

Requirements

• Degree in life sciences, liberal arts, marketing, or communications, with an interest in medical communications and pharmaceutical marketing
• 3-4 years of experience in account/project management in an agency setting; healthcare/pharma experience preferred
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Project)
• Exceptional interpersonal and communication skills
• Strong analytical and problem-solving abilities
• Ability to work independently and collaboratively
• Solution-oriented with high attention to detail
• Comfortable leading client calls
• Highly organized, with good time management skills
• Willing to travel up to 10% for programs (if requested)

Benefits

• Competitive salary and benefits package
• Paid time off, holidays, and sick leave
• Training and career development opportunities
• Health plans including medical, dental, and vision
• 401(k) options, stock purchase plan, life insurance
• Additional perks like commuter benefits, tuition reimbursement, and discounts

This role requires a hybrid work schedule (at least three days in-office) based in New York, NY, or Stamford, CT. Salary range: $70,000-$85,000, depending on experience. HCG is an Equal Opportunity Employer and values diversity and inclusion.