Senior Account Executive - Pharmacy & Benefits (Remote)

Blue Cross Blue Shield Association; Illinois; A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

11 holidays

Medical/dental/vision insurance

401(k) matching

Lifestyle spending account

Descripción de la vacante

The Blue Cross Blue Shield Association is seeking an Account Executive to be the primary liaison for assigned pharmacy clients, coordinating across retail, mail, specialty, rebates, and clinical programs. You will partner with PBMs, pharmacies, manufacturers, and vendors to deliver implementations and meet contractual commitments.

You will own day-to-day account management, oversee service delivery against SLAs, and lead change activities for new clients while driving client satisfaction and

Formación

• BS in Business, Healthcare Administration, Pharmacy, Public Health, Finance or related field.
• 3–5 years in account management or comparable client-facing experience in health plan or healthcare services.
• Experience supporting pharmacy benefits or operations (retail, mail, specialty, rebates, clinical programs).
• Proven ability to coordinate cross-functional teams and vendors.
• Strong communication, presentation, and relationship management skills.
• Knowledge of formulary management, PBM services, and benefit operations preferred.
• MBA/PhD or advanced degree preferred; AI literacy mentioned.

Responsabilidades

• Own day-to-day account management and strategic client relationships including meetings and executive engagement.
• Lead implementation and change activities for new clients and services.
• Monitor service delivery, SLAs, and client commitments with timely issue resolution.
• Coordinate internal teams, PBMs, pharmacies, manufacturers, and vendors.
• Analyze operational, financial, pharmacy, and rebate data to identify trends and improvements.
• Lead root cause analysis and continuous improvement to enhance quality and efficiency.

Conocimientos

Communication

Presentation

Relationship management

Analytical

Organizational skills

Problem-solving

Data analysis

AI literacy

Microsoft Office

Educación

BS in Business, Healthcare Administration, Pharmacy, Public Health, Finance, or related field

MBA, PharmD, or advanced healthcare/business degree preferred

Herramientas

Microsoft Office

Reporting platforms

Data analysis tools

Descripción del empleo

The Blue Cross Blue Shield Association is seeking an Account Executive to be the primary liaison for assigned pharmacy clients, coordinating across retail, mail, specialty, rebates, and clinical programs. You will partner with PBMs, pharmacies, manufacturers, and vendors to deliver implementations and meet contractual commitments.

You will own day-to-day account management, oversee service delivery against SLAs, and lead change activities for new clients while driving client satisfaction and