Senior Account Executive — Growth & Client Strategy

Cigna Healthcare; Bloomfield (CT); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Well-being programs

401(k)

Life insurance

Tuition reimbursement

Paid time off (minimum 18 days)

Paid holidays

Job summary

The Sr. Account Executive at The Cigna Group manages the relationship with existing commercial clients, owning long-term strategy and ensuring client satisfaction. You will identify up-sell opportunities, lead annual plans, and coordinate internal teams to meet client objectives.

Travel around 25% may be required; you will deliver business reviews and act as client advocate while navigating fast-paced environments, with a focus on retention and revenue growth.

Qualifications

• Bachelor’s degree in related field or 14+ years of experience or Master’s degree with 6+ years relevant experience
• Experience working with consultants
• Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary
• Delivery of recurring business reviews with client (annually, quarterly)
• Serve as account strategist for assigned accounts both internally and externally
• Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth
• Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed
• Serves as the face of Express Scripts with ongoing communication to the client as necessary to maintain and grow relationship thereby, ensuring client retention
• Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
• Strong Project management skills
• Superior verbal and written communication and presentation skills
• Ability to negotiate, lead others, organize, analyze and interpret information
• Ability to travel as needed to meet goals (approximately 25%)

Responsibilities

• Manage and strengthen client relationships and ensure satisfaction levels are met.
• Responsible for client renewals, up sells and expansions and for meeting client retention targets.
• Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.
• Special projects and task forces as assigned.

Skills

Relationship management

Sales targets

Project management

Microsoft Office

Financial acumen

Verbal and written communication

Negotiation

Team leadership

Travel readiness

Education

Bachelor’s degree in related field

Master’s degree with 6+ years relevant experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

The Sr. Account Executive at The Cigna Group manages the relationship with existing commercial clients, owning long-term strategy and ensuring client satisfaction. You will identify up-sell opportunities, lead annual plans, and coordinate internal teams to meet client objectives.

Travel around 25% may be required; you will deliver business reviews and act as client advocate while navigating fast-paced environments, with a focus on retention and revenue growth.