Senior Account Executive, Client Growth & Solutions

Alliant Insurance Services; Boston (MA); On-site; USD 90,000 - 140,000; Full time

Job summary

Alliant Insurance Services in Boston is seeking a senior client services professional to manage an assigned book of business, service day-to-day needs, and drive cross-sell opportunities for mid-market clients.

You will lead a service team, serve as the main contact from lead to renewal, review coverage terms, and coordinate with producers to present renewal analyses. The role requires strong communication, planning, and teamwork.

Qualifications

• Bachelor's degree or higher education and experience.
• Eight or more years of related work experience.
• Valid insurance license and continuing education.
• Must meet Continuing Education requirements for license renewal.

Responsibilities

• Manages all client required services and maintains client relationship with minimal input from Producers.
• Manages mid market book of business through direction of employees on service team.
• Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities.
• Acts as direct point of contact for client from time of lead.
• Acts as the lead representative to an assigned book-of-business.
• Participates in team selling process including finalist interviews and RFP responses.
• Prepares and presents to client renewal analysis.
• Sells renewal business to existing clients and where applicable, sells additional lines of coverage.
• Promotes to clients other services offered by our agency by way of preparing Producer Service Proposals.
• Provides analysis and recommendations concerning client's existing coverages.
• Selects carriers for solicitation and negotiates with carriers for benefit and premium considerations.
• Receives and responds to client inquiries including benefit and claim questions and issues.
• Reviews client coverage contracts and amendments for accuracy.
• Manages and negotiates third party vendor relationships and contracts on behalf of the client.
• Manages dedicated service team.
• Serves as technical expert, assisting department members to resolve complex issues.
• Creates new client sales opportunities.
• Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.

Skills

Communication

Problem solving

Teamwork

Planning

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Alliant Insurance Services in Boston is seeking a senior client services professional to manage an assigned book of business, service day-to-day needs, and drive cross-sell opportunities for mid-market clients.

You will lead a service team, serve as the main contact from lead to renewal, review coverage terms, and coordinate with producers to present renewal analyses. The role requires strong communication, planning, and teamwork.