Senior Account Executive

Jobtailor; Tampa (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in Tampa, FL seeks an experienced B2B sales professional to prospect and close new accounts, driving revenue growth and profitability while managing complex customer relationships.

You will develop retention strategies, negotiate contracts, and support account profitability through proactive service and solution proposals. Travel and in-person meetings may be required.

Qualifications

• 4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone-based prospecting resulting in customer appointments
• Bachelor's Degree or in lieu of degree
• Knowledge of pricing, competition, internal sales strategies, and external market trends
• Ability to prepare complex proposals and make recommendations on equipment optimization and leasing options
• REAL ID or acceptable TSA-approved alternative, or willingness to obtain one, if travel to federal property is required

Responsibilities

• Prospect and close sales to new customers to achieve budgeted sales goals
• Develop and implement selling strategies for revenue growth and profitability
• Manage existing business relationships and achieve sales and pricing goals
• Develop retention strategies, negotiate to preserve business, and secure contract agreements
• Handle customer cancellation requests and provide ongoing education on contract details
• Obtain customer contract commitments during face-to-face interactions
• Resolve customer service escalations within the defined territory
• Maintain and grow billable value in assigned accounts
• Sell permanent new waste streams, services, and products to current and prospective customers
• Initiate business-to-business sales relationships
• Develop prospect plans and maintain prospect database information
• Maintain sales pipeline quantity and quality
• Conduct proactive account-retention calls and diffuse cancellation requests
• Execute retention-call plans to improve customer service and profitability
• Establish and maintain high customer satisfaction
• Communicate with Area Sales Managers to resolve unique customer issues
• Communicate pricing and service strategies and refer customers to other WM business opportunities
• Work with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals

Skills

B2B Sales

Account Management

Proposal Preparation

Negotiation

Sales Planning

Education

Bachelor's Degree

High School Diploma or GED

Tools

CRM (Salesforce)

Microsoft Office

Job description

• Prospect and close sales to new customers to achieve budgeted sales goals


• Develop and implement selling strategies for revenue growth and profitability


• Manage existing business relationships and achieve sales and pricing goals


• Develop retention strategies, negotiate to preserve business, and secure contract agreements


• Handle customer cancellation requests and provide ongoing education on contract details


• Obtain customer contract commitments during face-to-face interactions


• Resolve customer service escalations within the defined territory


• Maintain and grow billable value in assigned accounts


• Sell permanent new waste streams, services, and products to current and prospective customers


• Initiate business-to-business sales relationships


• Develop prospect plans and maintain prospect database information


• Maintain sales pipeline quantity and quality


• Conduct proactive account-retention calls and diffuse cancellation requests


• Execute retention-call plans to improve customer service and profitability


• Establish and maintain high customer satisfaction


• Communicate with Area Sales Managers to resolve unique customer issues


• Communicate pricing and service strategies and refer customers to other WM business opportunities


• Work with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals

Requirements

• Bachelor's Degree (accredited) or in lieu of degree


• High School Diploma or GED (accredited) and 4 years of relative work experience


• 4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments, in addition to education requirement


• Knowledge of customers’ needs, pricing, competition, internal sales strategies, operational capabilities, and external market trends


• Ability to prepare complex proposals and make recommendations on equipment optimization and leasing options


• Ability to propose customer solutions that comply with local, state, and federal regulations


• REAL ID or acceptable TSA-approved alternative, or willingness to obtain one, if required for business travel or federal property access

Core Competencies

Demonstrates expertise in business-to-business sales, including prospecting, closing deals, and developing retention strategies. Proficient in managing customer relationships and preparing complex proposals while ensuring compliance with regulations.

Highest-signal resume keywords

• Business-To-Business Sales


• Customer Relationship Management


• Proposal Preparation


• Sales Strategy Development


• Contract Negotiation

Hard Skills

• Sales Pipeline Management


• Cold Calling


• Account Retention


• Customer Service Escalation Resolution


• Revenue Growth Strategies

Soft Skills

• Communication


• Negotiation


• Problem Solving


• Customer Satisfaction Focus

Certifications & Qualifications

• Bachelor's Degree


• REAL ID or TSA-Approved Alternative

Industry Keywords

• Sales Goals


• Market Trends


• Operational Capabilities


• Contract Agreements


• Pricing Strategies