Senior Account Advisor

Orion Solutions Group; Minneapolis (MN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation

401(k)

Job summary

Orion Solutions Group is seeking a Senior Account Advisor to lead strategic customer relationships in a fast-growing 3PL environment. You will influence long-term supply chain strategy and guide cross-functional teams to deliver value across the logistics ecosystem.

The role emphasizes executive engagement, lifecycle account planning, and performance reviews to drive profitability and growth across a portfolio of high-value clients.

Qualifications

• Experience using AI and data insights for planning and customer analytics.
• Strong financial acumen with margins, forecasting and rate development.
• Background in creating strategic account plans in transportation or 3PL.
• Experience with HubSpot CRM.
• Continuous improvement mindset and data-driven decision making.

Responsibilities

• Manage strategic customer accounts to ensure long-term retention and growth.
• Develop structured account plans and lead executive business reviews.
• Identify expansion opportunities and align solutions with customer supply chain strategies.
• Lead onboarding for new accounts with KPIs, service commitments, and growth goals.
• Oversee pricing, contract negotiations, budgeting, forecasting, and margin management.
• Monitor account health via scorecards, KPIs, and data analytics.
• Drive continuous improvement initiatives across customer portfolios.

Skills

AI and data insights

Financial acumen

Strategic account planning

3PL/transportation domain

Continuous improvement

Tools

HubSpot

Job description

Orion Solutions Group is working with a fast-growing third-party logistics provider in search of a Senior Account Advisor. This is a high-impact role where you’ll shape the long-term success of major customer relationships and influence how supply chains evolve. You’ll be at the center of strategic decision-making, guiding customers and internal teams toward solutions that drive meaningful value across the logistics ecosystem.

Job Highlights

• Join a rapidly expanding 3PL known for innovation, accountability, and strategic thinking
• Own a portfolio of high-value accounts with direct influence on growth and profitability
• Work cross-functionally with operations, finance, and sales to deliver integrated solutions
• Build executive-level relationships that shape long-term supply chain strategy
• Base Salary: $70,000 - $110,000 plus 30% incentive at target
• Comprehensive benefits: Health, Dental, Vision, Vacation, 401(k)

Responsibilities

• Manage strategic customer accounts to ensure long-term retention, profitability, and growth
• Develop structured account plans and lead executive business reviews
• Identify expansion opportunities and align solutions with customer supply chain strategies
• Lead onboarding for new accounts, establishing KPIs, service commitments, and growth goals
• Oversee pricing, contract negotiations, budgeting, forecasting, and margin management
• Monitor account health through scorecards, KPIs, and data analytics
• Drive continuous improvement initiatives across customer portfolios

Qualifications

• Experience leveraging AI and data intelligence tools for planning and customer insights
• Strong financial acumen with history of managing margins, forecasting, and rate development
• Background in developing strategic account plans within transportation or 3PL
• HubSpot experience
• Continuous improvement mindset