Senior Access & Reimbursement Strategist – Field

Novartis Group Companies; East Hanover (NJ); On-site; USD 160,300 - 297,700; Full time

Job summary

The Associate Director, Access & Reimbursement (ADAR) is a field-based role covering the Southwest Texas geography, including San Antonio, Corpus Christi, and Lubbock. The Associate must reside within the territory or within a reasonable daily commuting distance of 60 miles.

ADARs proactively provide in-person or virtual education on access and reimbursement topics to defined accounts, helping integrate Novartis products into office processes and workflows.

Qualifications

• 5+ years in pharma/biotech with Patient Services, Market Access, Sales or account management.
• At least 2 years in a Patient Services practice support role for a specialty product.
• Experience with highly complex practices/health systems to establish access.
• Strategic account management with proactive access hurdle anticipation.
• Deep expertise in manufacturer-sponsored patient support programs.
• Experience with specialty products via Specialty Pharmacy networks.
• Knowledge of reimbursement pathways (specialty pharmacy, buy‑and‑bill, retail).
• Must reside within territory or 60-mile commuting distance; travel 60‑80% of the time; valid driver’s license.

Responsibilities

• Interact with large, complex accounts to support patient access and educate providers and staff on programs.
• Work with executives, providers, administrators, billing/coding staff, claims departments, and revenue cycle managers to support patient access.
• Analyze reimbursement issues and provide solutions for providers.
• Support pull-through on local coverage decisions and communicate policy changes.
• Maintain regional access landscape expertise and act as reimbursement expert for aligned products.
• Interface with the Patient Support Center and Access & Reimbursement Managers on case management and education.
• Collaborate with NPC cross-functional teams to share insights on customer needs and barriers.
• Educate HCPs on buy-and-bill end-to-end processes and acquisition pathways.

Skills

Strategic account management

Market access

Patient services

Account management

Reimbursement expertise

Education

Bachelor's Degree

Advanced degree preferred

Job description

The Associate Director, Access & Reimbursement (ADAR) is a field-based role covering the Southwest Texas geography, including San Antonio, Corpus Christi, and Lubbock. The Associate must reside within the territory or within a reasonable daily commuting distance of 60 miles.

ADARs proactively provide in-person or virtual education on access and reimbursement topics to defined accounts, helping integrate Novartis products into office processes and workflows.