Semiconductor Technical Support Engineer - Remote

KLA Corporation; Austin (TX); Remote; USD 54,000 - 92,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(K) with company match

ESPP

Student debt assistance

Tuition reimbursement

Career development programs

Wellness benefits and EAP

Paid time off

Job summary

KLA is seeking a CAPRES Technical Support Engineer to support complex semiconductor equipment across U.S. sites. You will troubleshoot, diagnose, and lead recovery actions, coordinating with Field Service and Engineering teams in the U.S. and Denmark. Travel for training and onsite support is required.

We value experienced engineers who can operate independently in a fast-paced environment, delivering rapid uptime improvements and clear technical documentation for ongoing learning.

Qualifications

• Hands-on experience with semiconductor equipment, metrology inspection or other highly complex automated systems.
• Troubleshoot complex systems involving electrical, electronic, mechanical, motion-control, laser/optical and software interfaces.
• Analyze system logs, diagnostics and test results to identify failures and corrective actions.
• Lead advanced technical troubleshooting and equipment recovery to minimize downtime.
• Collaborate with Field Service teams and customers on escalations and resolutions.
• Work independently in a fast-paced, customer-focused semiconductor environment.

Responsibilities

• Serve as Equipment Specialist and escalation point for Field Service Engineers and customers; remote and onsite support across the U.S.
• Lead troubleshooting of complex semiconductor equipment to restore production and minimize fab downtime.
• Act as technical lead with Field Service, Engineering and Product teams in the U.S. and Denmark.
• Lead development and implementation of Plan of Action for critical issues during recovery.
• Diagnose highly complex problems requiring deep understanding of system architecture and subsystems.
• Document findings, root causes and corrective actions for knowledge sharing and improvements.
• Collaborate across international teams and participate in specialized equipment training; travel outside the U.S. as needed.

Skills

Semiconductor equipment

Troubleshooting

Data analysis

Technical leadership

Field service

Independent work

Education

Bachelor's degree

Tools

4 Point Probe Sheet Resistance

MOKE metrology

Job description

KLA is seeking a CAPRES Technical Support Engineer to support complex semiconductor equipment across U.S. sites. You will troubleshoot, diagnose, and lead recovery actions, coordinating with Field Service and Engineering teams in the U.S. and Denmark. Travel for training and onsite support is required.

We value experienced engineers who can operate independently in a fast-paced environment, delivering rapid uptime improvements and clear technical documentation for ongoing learning.