Semiconductor Equipment Tech Support Engineer

KLA; Phoenix (AZ); On-site; USD 44,000 - 66,000; Full time

Job summary

KLA in Phoenix, AZ is seeking a Technical Support Engineer to troubleshoot and resolve complex issues on semiconductor wafer metrology systems. You will document findings, generate service reports and collaborate with field teams to restore equipment performance.

The role requires hands-on hardware/software integration experience, strong data analytics, and proficiency in Excel, PowerPoint, and Power BI. Excellent communication and presentation skills are essential.

Qualifications

• Hands-on experience with hardware/software integration in semiconductor metrology.
• Strong data analytics and diagnostic skills.
• Proficient with Excel, PowerPoint, and Power BI; good communication and presentation skills.

Responsibilities

• Resolve technical issues and recover equipment functionality for KLA equipment.
• Document troubleshooting steps and generate service reports.
• Collaborate with field teams and specialists to craft action plans.

Skills

Hardware/Software integration

Data analytics

Diagnostics

Presentation skills

Communication

Office suite

Education

Master's degree

Bachelor's degree

Tools

Excel

PowerPoint

Power BI

Windows OS

Job description

KLA in Phoenix, AZ is seeking a Technical Support Engineer to troubleshoot and resolve complex issues on semiconductor wafer metrology systems. You will document findings, generate service reports and collaborate with field teams to restore equipment performance.

The role requires hands-on hardware/software integration experience, strong data analytics, and proficiency in Excel, PowerPoint, and Power BI. Excellent communication and presentation skills are essential.