Semiconductor Process Tech Lead – Account Focus

Applied Materials, Inc.; Santa Clara (CA); On-site; USD 147,000 - 203,000; Full time

Job summary

Applied Materials, Inc. in Santa Clara, CA is seeking a customer-focused technology expert to drive success across installed bases and new product applications. You will collaborate with account teams to deliver solutions that meet customer requirements and advance flagship technologies.

You will lead process demonstrations and help shape product strategy while supporting growth and learning within a global, supportive organization that values collaboration and innovation.

Responsibilities

• Manage install base and new products application performance to drive customer satisfaction and identify business risks.
• Define and implement processes and applications to meet current and future productivity and leading edge technology needs using Applied Materials products.
• Serve as the customer technology expert for at least one class of processes, guiding technology development and transfer.
• Integrate customer technology requirements into internal product roadmap.
• Resolve complex field process issues via systematic troubleshooting.
• Communicate issues and track progress across teams.
• Use DOE-style statistical techniques to quickly determine root cause and action plans.
• Lead customer demos, including defining demo conditions, wafer processing and analyzing results.

Job description

Applied Materials, Inc. in Santa Clara, CA is seeking a customer-focused technology expert to drive success across installed bases and new product applications. You will collaborate with account teams to deliver solutions that meet customer requirements and advance flagship technologies.

You will lead process demonstrations and help shape product strategy while supporting growth and learning within a global, supportive organization that values collaboration and innovation.