Self-Sufficiency Case Manager — Hybrid

Commonwealth of Massachusetts; Southbridge (MA); On-site; USD 74,000 - 100,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Commonwealth of Massachusetts in Southbridge is seeking a Self Sufficiency Specialist to provide case management for high-risk clients and to help them transition to work. The role requires strong interviewing, documentation, and knowledge of public assistance programs.

The position emphasizes diverse populations, collaboration with agencies, and adherence to laws and policies. A background check and verification of education and licenses are part of the process.

Qualifications

• Minimum four years of full-time professional social work or related experience.
• Ability to understand and explain laws, rules, policies and procedures.
• Excellent writing skills: grammar, spelling, punctuation, and clear narratives.
• Strong interviewing techniques and data gathering.
• Proficiency with computers and various software applications.

Responsibilities

• Provide case management to high-risk clients.
• Determine initial and ongoing eligibility for programs.
• Prepare and deliver explanations of eligibility decisions.
• Deliver services to assist individuals and families in transitioning to work.
• Coordinate with other agencies for referrals and resources.

Skills

Case management

Interviewing techniques

Written narratives

Computer skills

Communication

Education

Bachelor's degree or higher

Job description

Commonwealth of Massachusetts in Southbridge is seeking a Self Sufficiency Specialist to provide case management for high-risk clients and to help them transition to work. The role requires strong interviewing, documentation, and knowledge of public assistance programs.

The position emphasizes diverse populations, collaboration with agencies, and adherence to laws and policies. A background check and verification of education and licenses are part of the process.