Independent Living Case Manager

Guardian Angel Senior Services; Massachusetts; On-site; USD 42,000 - 62,000; Full time

Job summary

Guardian Angel Senior Services in Massachusetts seeks an Individual Support Case Manager to help MassAbility participants develop independence in self-care, health and welfare, and community living. You will work with care teams to achieve person-centered goals.

This role emphasizes documentation, home visits, and coordinating resources for seniors and disabled individuals, with a focus on safety, communication, and respectful, dignified living.

Qualifications

• Degree in a human service field.
• Ability to research and locate information, advice, guidance and support.
• Strong IT skills including managing websites and social media.
• Excellent listening and written communication.
• Knowledge of Greater Boston community support systems.
• Committed to the rights of seniors and disabled people.
• Flexible, reliable, and able to cope with emergencies.
• Prior home care experience is helpful.

Responsibilities

• Collaborate with care teams to support participants' goals.
• Provide resources to promote safety and independence.
• Assist training and supervision of caregivers and PCAs.
• Conduct home visits and document activities.
• Perform clerical and administrative duties.
• Provide health status information as needed.
• Complete required documentation promptly.
• Maintain a clean, insured vehicle for client transport.
• Follow service plan objectives.
• Adhere to service policies and procedures.

Skills

Communication

Report writing

Research ability

IT literacy

Social media knowledge

Community resources knowledge

Flexible

Emergency readiness

Education

Degree in a Human Service-related field

Tools

Website management

Social media platforms

Job description

Guardian Angel Senior Services in Massachusetts seeks an Individual Support Case Manager to help MassAbility participants develop independence in self-care, health and welfare, and community living. You will work with care teams to achieve person-centered goals.

This role emphasizes documentation, home visits, and coordinating resources for seniors and disabled individuals, with a focus on safety, communication, and respectful, dignified living.