Self-Storage Relief Manager — Growth, Bonuses and Benefits

Universal Storage Group; Jenks (OK); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Short-Term Disability

Long-Term Disability

Dental Insurance

Vision Insurance

401k with company match

Paid Holidays

PTO (up to 120 hours annually)

Immediate Pay (Pay Advance)

Employee Assistance Program (EAP)

Job summary

Universal Storage Group is seeking a Relief Manager to join our Tulsa-area team. The role involves hands-on store operations, customer service, sales, and daily cash handling in a fast-paced self-storage environment.

You will participate in a four-phase training program with USG Certified Trainers, receive ongoing training year-round, and have opportunities for career growth within our growing company.

Qualifications

• Valid Driver’s License is required.
• Background check and drug screen required.
• Attitude and aptitude testing.
• Ability to perform physical tasks as described.

Responsibilities

• Welcome customers with a smile and handshake.
• Help customers choose the right unit size before rental.
• Complete rental paperwork accurately.
• Conduct facility walk-throughs and lock checks.
• Post receipts and track payments on time.
• Follow up on past-due accounts.
• Maintain customer records and notes.
• Make daily bank deposits as instructed.
• Engage in monthly marketing activities (calls, visits, emails, social posts).
• Keep merchandise stocked and units clean and rentable.
• Ensure the facility and restrooms are clean and presentable.

Skills

Customer service

Sales

Marketing

Team collaboration

Job description

Universal Storage Group is seeking a Relief Manager to join our Tulsa-area team. The role involves hands-on store operations, customer service, sales, and daily cash handling in a fast-paced self-storage environment.

You will participate in a four-phase training program with USG Certified Trainers, receive ongoing training year-round, and have opportunities for career growth within our growing company.