Part Time Self Storage Relief Manager

Universal Storage Group; Northern (KY); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

401k with company match

Paid Holidays

Job summary

Universal Storage Group is seeking a Relief Manager for Ringgold Self Storage in a part-time capacity. The role blends sales, customer service, and daily operations. You will handle rentals, paperwork, payments, and store maintenance while contributing to a welcoming customer experience.

Open Monday–Saturday, with training, benefits for part-time staff, and opportunities for growth within a dynamic, growing company known for its award-winning training programs and competitive pay.

Qualifications

• Oral and written communication skills
• Ability to multitask in a fast-paced environment
• Customer-focused approach with a friendly demeanor
• Basic math and cash handling accuracy

Responsibilities

• Greet customers with a smile and handshake
• Help customers choose appropriate unit size
• Complete rental paperwork accurately
• Conduct daily facility checks and lock inspections
• Post receipts and monitor daily payments
• Track past due accounts and follow up as needed
• Maintain orderly records and notes for customers
• Perform daily bank deposits as instructed
• Assist with monthly marketing activities (calls, visits, emails, social posts)
• Keep merchandise stocked and units clean and ready for rent

Skills

Customer service

Sales

Operations

Cash handling

Teamwork

Attention to detail

Tools

Driver’s license

Job description

Put your life experience to work for us at Ringgold Self Storage!

Do you share our CORE Values?

• Whatever It Takes
• Be the Spark!
• Top of Mind, Market & Industry
• Sincere, Approachable & Passionate
• On Target & Goal Oriented
• Honorable With Personal Integrity

Then put them to work for us at Ringgold Self Storage!Universal Storage Group manages Ringgold Self Storage and is a dynamic, growing, innovative company delivering world class customer service. We offer award-winning training programs, competitive pay, great healthcare and additional benefits, and the opportunity for career growth.

The chosen Ringgold Self Storage Relief Manager will attend our three-phase training program with our Certified Trainers on sales, operations, and our use of world-class marketing techniques to deliver Solutions to our clients. Employees also receive ongoing training throughout the year and annually at our Company Meeting.

Self-Storage is a fast-paced environment. Our employees wear many hats: salesperson, customer service rep, cleaning crew, marketer, accounting clerk, cashier, and more! As a USG Relief Manager, you will be responsible for:

• Greeting everyone at your facility with a smile and a handshake
• Helping your customers determine the best size unit before each rental
• Completing all paperwork correctly for each rental
• Completing scheduled facility Walk Thru and Lock checks
• Posting all payments made the day of receipt
• Tracking and following up on past due accounts
• Record keeping of all customer records; including but not limited to, payments and notes
• Making DAILY bank deposits and posting receipts as instructedMonthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
• Maintaining merchandise for customer purchase
• Cleaning vacant units to rentable condition.
• Ensuring grounds, office, and bathrooms are clean and presentable at all times
• Preparing auction units according to procedure and lien laws as needed
• Maneuvering RV’s, box trucks, and other large vehicles
• And more……

Our stores are retail and open Monday – Saturday from 9:00am - 5:00pm. USG offers competitive pay, plus benefits and bonus potential, based on your expertise.

USG part-time employees have access to the following benefits:

• 401k with company match
• Paid Holidays

Candidate Requirements -

Valid Driver’s License

Successfully Complete Background Check

Successfully Complete Drug Screen

Attitude and Aptitude Testing

Physical Demands –

The physical demands described here are representative of these that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employees must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel, and reach with hands and arms. Employees are frequently required to climb or balance; bend; kneel; crouch; or squat, and talk or hear. Employees are occasionally required to sit for periods of time.

Universal Storage Group is an Equal Opportunity Employer. Nothing in this Job Description should be construed as an offer or guarantee of employment.