Self-Storage Relief Manager — Training, Growth & Sales

Universal Storage Group; Ringgold (GA); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

401k with company match

Paid Holidays

Job summary

Universal Storage Group manages Ringgold Self Storage and is seeking a Relief Manager to join our team in Ringgold, GA. The role involves multi-hat responsibilities in a fast-paced retail setting, from sales to operations and customer service.

The position includes a three-phase training program with certified trainers on sales, operations, and marketing techniques to deliver solutions to clients, plus ongoing training throughout the year and at company meetings.

Qualifications

• Valid Driver's License.
• Background check completed.
• Drug Screen completed.
• Attitude and Aptitude Testing.

Responsibilities

• Greeting everyone at your facility with a smile and a handshake.
• Helping customers determine the best size unit before each rental.
• Completing all paperwork correctly for each rental.
• Completing scheduled facility Walk Thru and Lock checks.
• Posting all payments made the day of receipt.
• Tracking and following up on past due accounts.
• Record keeping of all customer records; including but not limited to, payments and notes.
• Making DAILY bank deposits and posting receipts as instructed.
• Monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events.
• Maintaining merchandise for customer purchase.
• Cleaning vacant units to rentable condition.
• Ensuring grounds, office, and bathrooms are clean and presentable at all times.
• Preparing auction units according to procedure and lien laws as needed.
• Maneuvering RV's, box trucks, and other large vehicles.

Skills

Customer service

Sales

Communication

Job description

Universal Storage Group manages Ringgold Self Storage and is seeking a Relief Manager to join our team in Ringgold, GA. The role involves multi-hat responsibilities in a fast-paced retail setting, from sales to operations and customer service.

The position includes a three-phase training program with certified trainers on sales, operations, and marketing techniques to deliver solutions to clients, plus ongoing training throughout the year and at company meetings.