Self-Storage Guest Experience Manager

StorQuest Self Storage; Folsom (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

StorQuest Self Storage in Folsom, CA is seeking an Assistant Store Manager to lead daily operations and deliver exceptional guest experiences. You will support revenue, occupancy, and service standards while assisting guests with storage needs and payments.

The role may be full or part-time and may be assigned to multiple sites. Strong customer service, cash handling, weekend availability, and teamwork are essential for success.

Qualifications

• 1+ years of customer service or sales experience.
• Cash handling experience required.
• Weekend availability is mandatory.
• A passion for guest service and sales.

Responsibilities

• Assist guests during challenging times and provide exceptional service.
• Manage rental process, including conversions, payments, insurance, and up-selling.
• Support revenue, delinquency, and occupancy goals; maintain store cleanliness.
• Operate and balance cash, post payments, and handle deposits timely.
• Assist with truck rentals at applicable locations and vendor communications.

Skills

Customer Service

Sales

Cash Handling

Weekend Availability

Teamwork

Communication

Job description

StorQuest Self Storage in Folsom, CA is seeking an Assistant Store Manager to lead daily operations and deliver exceptional guest experiences. You will support revenue, occupancy, and service standards while assisting guests with storage needs and payments.

The role may be full or part-time and may be assigned to multiple sites. Strong customer service, cash handling, weekend availability, and teamwork are essential for success.