Self-Storage General Manager — Lead Local Operations

Prime-Storage-Group-; Roseville (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company matching

Paid time off and holidays

Career advancement opportunities

Bonus opportunities

Job summary

Prime Group Holdings, LLC operates a network of self-storage facilities focused on delivering excellent customer service and secure, well-maintained properties. The role emphasizes driving occupancy, revenue through merchandise upsells, and responsive tenant support across multiple sites.

As General Manager, you will lead daily operations, supervise staff, and ensure high standards of cleanliness and curb appeal while coordinating moving trucks, insurance upsell, and cross-selling opportunities

Qualifications

• 2-4 years in a fast-paced, customer-facing environment with profit-and-loss exposure
• High School diploma or GED required
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Technically savvy with the ability to learn applications and POS systems
• Proficiency in Microsoft Outlook and other MS Office tools

Responsibilities

• Deliver excellent customer interactions in person and by phone to meet tenants' needs
• Generate sales and maintain high occupancy through advertising and customer relations
• Manage daily operations including collections, deposits, and customer calls
• Show and rent units by understanding tenant needs and offering storage solutions
• Sell merchandise, upsell insurance, schedule moving trucks, and cross-sell other facilities
• Assist with auction preparations and handle tenant communications with compassion
• Maintain curb appeal and perform minor maintenance to ensure safety and security

Skills

Customer service

Communication skills

Teamwork

Technical aptitude

POS systems

Microsoft Outlook

Education

High School diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC operates a network of self-storage facilities focused on delivering excellent customer service and secure, well-maintained properties. The role emphasizes driving occupancy, revenue through merchandise upsells, and responsive tenant support across multiple sites.

As General Manager, you will lead daily operations, supervise staff, and ensure high standards of cleanliness and curb appeal while coordinating moving trucks, insurance upsell, and cross-selling opportunities