Self-Storage Customer Care & Sales Specialist

Mini Mall Storage Properties; Bluffton (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision, and life보험

401(k) matching

Paid time off

Performance-based bonus

Career growth opportunities

Employee discounts

Safety-first, team-oriented culture

Job summary

Mini Mall Storage Properties is seeking a Customer Service Representative (Self Storage) to blend customer service, sales and property operations at our Bluffton locations.

Join a fast-growing company committed to integrity, safety and exceptional customer experiences. This full-time daytime role features a robust benefits package and opportunities for career growth in a rapidly expanding organization.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• As part of our hiring process, a background check is required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.
• Safely lift, carry, and transport items weighing up to 50 lbs occasionally.

Skills

Customer service

Sales

Communication

Organization

Education

High school diploma

Tools

Microsoft Office

Job description

Mini Mall Storage Properties is seeking a Customer Service Representative (Self Storage) to blend customer service, sales and property operations at our Bluffton locations.

Join a fast-growing company committed to integrity, safety and exceptional customer experiences. This full-time daytime role features a robust benefits package and opportunities for career growth in a rapidly expanding organization.