Customer Service & Rentals Specialist - Self Storage

Mini Mall Storage; Florence (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

Performance bonus

Daytime schedule

Health, dental, vision, and life 보험

Job summary

Mini Mall Storage is seeking a Customer Service Representative (Self Storage) to join our growing team in Florence, MS. You will blend customer service, sales, and property operations to help customers find the right storage solutions while keeping the facility safe, clean, and welcoming.

This role offers competitive hourly pay, a daytime schedule, benefits, and opportunities for career growth within a fast-expanding company committed to integrity and customer focus.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales, retail, hospitality, or property management is an asset.
• Strong communication and organizational skills.
• Comfortable working independently and managing multiple priorities.
• Background check is required.
• Basic computer skills, including Microsoft Office.

Responsibilities

• Assist customers in person, by phone, and online.
• Convert leads into rentals through consultative selling and relationship building.
• Complete rental agreements, payments, and customer documentation accurately.
• Support collections, delinquency management, and auction processes.
• Conduct property inspections and maintain unit inventory.
• Ensure the facility meets cleanliness, safety, security, and brand standards.
• Process payments and complete daily business reconciliation.
• Support maintenance and property improvement initiatives.
• Safely lift, carry, and transport materials, equipment, and other items weighing up to 50 lbs on an occasional basis.

Skills

Customer service

Sales

Communication

Organization

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mini Mall Storage is seeking a Customer Service Representative (Self Storage) to join our growing team in Florence, MS. You will blend customer service, sales, and property operations to help customers find the right storage solutions while keeping the facility safe, clean, and welcoming.

This role offers competitive hourly pay, a daytime schedule, benefits, and opportunities for career growth within a fast-expanding company committed to integrity and customer focus.