Self-Storage Assistant Manager - Frontline & Sales

Prime-Storage-Group-; Branchburg Township (NJ); On-site; USD 28,000 - 30,000; Full time

Job summary

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group, where you'll be at the heart of our self-storage facilities. From renting units and trucks to selling merchandise, you'll engage with customers and help maintain the property.

You will build strong relationships and drive sales and service excellence on a daily basis. Join us to greet customers, manage payments, and upsell moving supplies while ensuring the facility remains clean, secure, and well maintained for a

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Ensure that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Technical aptitude

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Microsoft Office

Job description

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group, where you'll be at the heart of our self-storage facilities. From renting units and trucks to selling merchandise, you'll engage with customers and help maintain the property.

You will build strong relationships and drive sales and service excellence on a daily basis. Join us to greet customers, manage payments, and upsell moving supplies while ensuring the facility remains clean, secure, and well maintained for a