Self-Storage Assistant Manager – Front Desk & Sales

RiseMe; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) matching

Paid time off

Job summary

Prime Storage Group is seeking an Assistant Manager to join our self-storage facilities in New York. You will rent units, upsell moving products, and maintain strong customer relationships while handling day-to-day property operations.

Ideal candidates have 1–2 years in fast-paced customer roles, strong communication, and the ability to work independently or as a team. Proficiency in Microsoft Outlook and POS systems is preferred.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be physically able to perform routine maintenance duties daily such as walking the property and maintaining cleanliness.
• Must be able to lift 50lbs.

Responsibilities

• Rent out self-storage units, parking spaces, and related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable through collections, posting payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Ensure that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.

Skills

Customer service

Sales

Communication

Teamwork

Spanish bilingual

Technical aptitude

Education

High School Diploma or GED

Tools

Microsoft Outlook

POS systems

Job description

Prime Storage Group is seeking an Assistant Manager to join our self-storage facilities in New York. You will rent units, upsell moving products, and maintain strong customer relationships while handling day-to-day property operations.

Ideal candidates have 1–2 years in fast-paced customer roles, strong communication, and the ability to work independently or as a team. Proficiency in Microsoft Outlook and POS systems is preferred.