Assistant Manager - Self-Storage Front Desk & Sales

Prime-Storage-Group-; New York (NY); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Paid holidays

Career advancement

Job summary

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group locations in New York. The role focuses on renting units, handling customer inquiries, and maintaining facilities while delivering strong service and sales results.

The candidate will support daily operations, including cash handling and basic maintenance, at multiple NYC sites. This on-site position requires 1-2 years in a fast-paced customer-facing environment, HS diploma or GED, and the ability to travel between

Qualifications

• 1-2 years in fast-paced, customer-facing environment.
• Ability to learn new applications and POS systems.
• Strong communication skills, in person and over the phone.

Responsibilities

• Rent self-storage units, parking spaces, and related products.
• Convert inquiries into rentals via phone or walk-ins.
• Pursue collections and post payments to maintain AR.
• Deliver daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Explain features and benefits of the property to customers.
• Resolve customer issues promptly and effectively.
• Maintain cleanliness and appearance to company standards.
• Inspect the property and perform lock checks.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Teamwork

Bilingual Spanish

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group locations in New York. The role focuses on renting units, handling customer inquiries, and maintaining facilities while delivering strong service and sales results.

The candidate will support daily operations, including cash handling and basic maintenance, at multiple NYC sites. This on-site position requires 1-2 years in a fast-paced customer-facing environment, HS diploma or GED, and the ability to travel between