Self-Storage Assistant Manager | Customer Service & Sales

Prime Storage; Town of Florida (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental, life, vision insurance

401(k) with company match

Paid time off & holidays

Career advancement opportunities

Job summary

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group. You will handle rentals, greet customers, upsell moving products, and maintain accounts while ensuring property upkeep across multiple locations.

The role requires 1-2 years of customer-facing experience, a High School Diploma or GED, and strong communication and teamwork abilities. Competitive pay and benefits offered.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment
• High School Diploma or GED required
• Excellent interpersonal and communication skills, both in person and over the phone
• Must be physically able to perform routine maintenance duties daily and lift up to 50lbs

Responsibilities

• Rent out self-storage units, parking spaces, and related products
• Convert telephone and walk-in inquiries into rentals
• Maintain accounts receivable through collections, posting payments and processing
• Deliver daily bank deposits accurately and timely
• Upsell moving products and assist in unit sizing decisions
• Greet customers promptly, enthusiastically and professionally
• Understand and sell features and benefits of the property
• Resolve customer issues in a timely and effective manner
• Deliver exceptional customer service and contribute to positive reviews
• Ensure cleanliness and appearance of facilities
• Inspect the property, including lock checks
• Perform other duties as assigned

Skills

Customer service

Communication

Teamwork

Sales

Multitasking

Education

High School Diploma or GED

Tools

Point of Sale systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group. You will handle rentals, greet customers, upsell moving products, and maintain accounts while ensuring property upkeep across multiple locations.

The role requires 1-2 years of customer-facing experience, a High School Diploma or GED, and strong communication and teamwork abilities. Competitive pay and benefits offered.