Self-Storage Assistant Manager - Customer Experience

Prime Storage Group; San Marcos (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Career advancement

Job summary

Prime Storage Group is seeking an Assistant Manager for its San Marcos locations. You will handle rentals, greet customers, process payments, and maintain property appearance while delivering exceptional service.

This role emphasizes sales and customer interactions across multiple facilities. Ideal candidates have 1–2 years in a fast-paced, customer-facing environment, strong communication skills, and the ability to travel among listed CA locations.

Qualifications

• Customer-facing role experience in a fast-paced environment.
• Excellent communication, both in person and over the phone.
• Ability to work independently and in a team.
• Technically savvy with learning new apps and POS systems.
• Must lift up to 50lbs and have reliable transportation.

Responsibilities

• Rent out self-storage units and related products.
• Convert inquiries into rentals.
• Manage accounts receivable and postings.
• Handle daily bank deposits.
• Upsell moving products and assist in unit sizing.

Skills

Customer service

Interpersonal communication

Teamwork

Sales/upselling

Problem solving

Multitasking

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Storage Group is seeking an Assistant Manager for its San Marcos locations. You will handle rentals, greet customers, process payments, and maintain property appearance while delivering exceptional service.

This role emphasizes sales and customer interactions across multiple facilities. Ideal candidates have 1–2 years in a fast-paced, customer-facing environment, strong communication skills, and the ability to travel among listed CA locations.