Self-Parking Concierge — Welcoming Guest Service Pro

MGM Resorts International; Nevada; Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Health, dental and vision insurance

Free meals in employee dining room

Free parking on and off-shift

Professional development opportunities

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Résumé du poste

MGM Resorts International in Las Vegas, NV is hiring a Self-Parking Ambassador to greet guests, guide vehicle flow, and provide accurate information about hotel services and events. You’ll support a fast-paced resort environment and set a positive arrival tone for guests.

The role emphasizes exceptional customer service, the ability to work outdoors in all weather, and teamwork across departments. Starting pay is $14.65 per hour and includes growth opportunities in a dynamic entertainment

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED.
• Six (6) months of prior relevant Guest Service experience.
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.
• Ability to perform job duties outdoors in all weather conditions.

Responsabilités

• Warmly greet arriving guests while providing friendly, efficient, and enthusiastic parking services.
• Assist with directing vehicle flow and traffic while following all safety protocols and using good judgment in a fast-paced environment.
• Serve as a property ambassador by providing accurate information about hotel services, amenities, local attractions, activities, and events.
• Resolve guest concerns within scope of authority or escalate to the supervisor on duty when needed.
• Report all alleged thefts or missing items to a supervisor and/or hotel security for further investigation.

Connaissances

Guest Service

Customer Service

Communication

Outdoor Work

Formation

High School Diploma or GED

Description du poste

MGM Resorts International in Las Vegas, NV is hiring a Self-Parking Ambassador to greet guests, guide vehicle flow, and provide accurate information about hotel services and events. You’ll support a fast-paced resort environment and set a positive arrival tone for guests.

The role emphasizes exceptional customer service, the ability to work outdoors in all weather, and teamwork across departments. Starting pay is $14.65 per hour and includes growth opportunities in a dynamic entertainment