Parking Ambassador - MGM Grand

MGM Resorts International; Las Vegas (NV); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, food & beverage, &

Free meals in employee dining room

Free parking on and off shift

Health & income protection benefits

Professional development and volunteer

Job summary

MGM Resorts International is seeking a Parking Ambassador at MGM Grand in Las Vegas to deliver friendly, efficient parking services and assist guests with hotel information and local attractions. You will manage vehicle flow in a fast-paced environment while upholding safety and service standards.

The starting rate is $14.65 per hour, with opportunities to showcase hospitality skills, address guest concerns, and contribute to a high-energy, entertainment-focused property.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED.
• 6+ months of prior relevant guest service experience.

Responsibilities

• Greet guests at parking entrance with courteous, efficient service.
• Regulate vehicle flow to prevent congestion and delays.
• Be knowledgeable about hotel services and local attractions to respond to inquiries.
• Resolve guest problems within authority or refer to supervisor.
• Report alleged thefts or missing items to supervisor or security for investigation.

Skills

Guest service

Communication

Team oriented

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Parking Ambassador at MGM Grand, you create a welcoming first impression by delivering friendly, efficient service from the moment guests arrive. You’ll manage vehicle flow in a fast-paced environment, ensuring safe and seamless parking operations while minimizing congestion and delays. As a knowledgeable property ambassador, you’ll assist guests with hotel information, local attractions, and personalized recommendations. You’ll also address guest concerns with professionalism, escalating issues as needed and maintaining a secure, service-focused environment.

THE STARTING RATE:

$14.65

THE DAY-TO-DAY:

• Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services

• Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays

• Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately

• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty

• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

THE IDEAL CANDIDATE:

• Must be at least 18 years of age required

• High School Diploma or GED required

• 6+ Months of prior relevant guest service experience required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community