Parking Ambassador (Luxor)

MGM Resorts International; Las Vegas (NV); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Wellness incentives

Hotel/food/bev/retail discounts

Free meals in employee dining room

Free parking on and off shift

Health & income protection benefits

Development and volunteering programs

Résumé du poste

MGM Resorts International in Las Vegas is seeking a Parking Ambassador to shape the first impression of our resort through warm, attentive parking services. You will greet guests, ensure smooth arrivals and departures, and act as a knowledgeable ambassador for hotel services and local attractions.

The ideal candidate has at least 6 months in guest service, a high school diploma or GED, and is at least 18 years old.

Qualifications

• 6+ months of prior relevant guest service experience.
• High School Diploma or GED.
• Must be 18 years of age or older.

Responsabilités

• Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services.
• Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays.
• Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately.
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty.
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation.

Connaissances

Guest service

Customer greeting

Communication

Problem solving

Formation

High School Diploma or GED

Description du poste

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Job Description

THE JOB:

As a Parking Ambassador, you play an important role in shaping the first impression of our resort. With a warm smile and attentive service, you will welcome guests, anticipate their needs, and provide swift and efficient assistance, ensuring that both arrivals and departures are seamless and memorable. Join us in making every guest feel valued from the moment they arrive!

THE STARTING RATE:

$14.65

THE DAY-TO-DAY:

• Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services
• Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays
• Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

THE IDEAL CANDIDATE:

• 6+ months of prior relevant guest service experience
• High School Diploma or GED
• Must be 18 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW?