Self-Parking Concierge: Welcoming Guests & Smooth Arrivals

MGM Resorts International; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Free parking

Health insurance

Dental insurance

Vision insurance

Development opportunities

Wellness programs

Discounts

Job summary

MGM Resorts International in Las Vegas, NV is seeking a Self-Parking Ambassador to greet guests, direct vehicle flow, and share accurate information about hotel services and local attractions with warmth and efficiency. Working outdoors in all weather, you’ll help create a smooth arrival experience and set a positive tone for guests from arrival through departure.

Minimum age 18, HS diploma or GED, and parking-related guest service experience preferred; starting pay is $14.65 per hour with perks

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED.
• Six months of prior relevant Guest Service experience.
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.
• Ability to perform job duties outdoors in all weather conditions.

Responsibilities

• Warmly greet arriving guests while providing friendly, efficient, and enthusiastic parking services
• Assist with directing vehicle flow and traffic while following all safety protocols and using good judgment in a fast-paced environment
• Serve as a property ambassador by providing accurate information about hotel services, amenities, local attractions, activities, and events
• Resolve guest concerns within scope of authority or elevate to the supervisor on duty when needed
• Report all alleged thefts or missing items to a supervisor and/or hotel security for further investigation

Skills

Customer service

Interpersonal skills

Guest service experience

Communication

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas, NV is seeking a Self-Parking Ambassador to greet guests, direct vehicle flow, and share accurate information about hotel services and local attractions with warmth and efficiency. Working outdoors in all weather, you’ll help create a smooth arrival experience and set a positive tone for guests from arrival through departure.

Minimum age 18, HS diploma or GED, and parking-related guest service experience preferred; starting pay is $14.65 per hour with perks